Realise South West
- Home care
- Registered since 2019
- Bathpool, Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 79
rated home care services in Somerset are rated Good, like this one.
Realise South West: inspection record
Rated Good in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Blue Moon Care Limited Outstanding, 0.1 miles away
- G Orchard Lea Good, 0.2 miles away
- G Dimensions Somerset Taunton Domiciliary Care Office Good, 0.5 miles away
- – Alina Homecare - Taunton Not yet rated, 0.5 miles away
- G Allerton C&S SW Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 24 May 2022. Quoted under the Open Government Licence.
Realise South West is a domiciliary care service which provides support to people in their own homes. The service operates within Somerset, Devon and Dorset.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
At the time of our inspection, the service was providing personal care to 43 people with learning disabilities, autism and assessed mental health needs.
What inspectors found
The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture.
Read the rest of CQC's summary
Right Support Consent to care was sought in line with legislation. People were supported to have choice and control of their lives. People were involved in decisions about their care and support and their communication needs were met.
Care was person centred and promoted choice and independence. People were supported to achieve positive outcomes.
People were supported by staff who received an induction and ongoing training. People were supported with their healthcare needs. People were happy with the support they received. People's care plans were detailed, and person centred.
Right Care People felt safe. Risks to people were assessed and mitigated. Systems, processes and practices safeguarded people from abuse and avoidable harm.
People were protected by the prevention and control of infection measures in place. Lessons were learned and improvements were made, when things went wrong. Staff were recruited in a safe way.
People were treated with kindness and respect. People's privacy and dignity was respected. Staff were kind and caring.
Right culture We received mixed feedback from relatives and staff regarding the leadership of the service and communication. The registered manager and provider had taken action to address this.
The registered manager listened to concerns and promoted a positive culture that was person-centred, open and inclusive. There was honesty and openness when things went wrong. Concerns and complaints were listened and responded to.
Staff support, teamwork and staff morale was generally good. Staff were Staff were positive about their work and clear about the aims of the service. There were effective quality monitoring systems in place.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Emma-Louise Fox
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 24 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Somerset Care LimitedBrand: Somerset Care
- Ownership type
- Organisation
- Companies House number
- 02548025 (opens Companies House)
Somerset Care Limited runs 24 services, all in the South West. 23 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Somerset Care Limited
- O Cooksons Court Outstanding. Care home with nursing, Somerset
- O Frith House Outstanding. Care home, Somerset
- O Grovelands Outstanding. Care home, Somerset
- O Halcon House Outstanding. Care home, Somerset
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Realise South West provide nursing care?
- The Care Quality Commission's register does not list nursing care for Realise South West.
- When was Realise South West last inspected?
- The Care Quality Commission's latest rating for Realise South West was published on 24 May 2022.
- Who runs Realise South West?
- Realise South West is run by Somerset Care Limited. It runs 24 services, all in the South West.
- What is Realise South West's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 May 2022.
Contact
- Phone
- 01278 426903
- Address
- Huish House, Huish Close, Taunton, TA1 2EP Map (opens Google Maps)
Compare nearby
- O Blue Moon Care Limited Outstanding, 0.1 miles away
- G Orchard Lea Good, 0.2 miles away
- G Dimensions Somerset Taunton Domiciliary Care Office Good, 0.5 miles away
- – Alina Homecare - Taunton Not yet rated, 0.5 miles away
- G Allerton C&S SW Good, 0.5 miles away