Rated Care Homes

Leadon Vale Care Ltd

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 5 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 32 of 35

    rated home care services in Herefordshire are rated Good, like this one.

Leadon Vale Care Ltd: inspection record

Home care, Herefordshire

Rated Good in March 2022.

Leadon Vale Care Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

About the service

From the Care Quality Commission's inspection report published 23 March 2022. Quoted under the Open Government Licence.

Leadon Vale Care Limited is a domiciliary care service. People are supported in their own homes so that they can live as independently as possible. At the time of our inspection there were 16 people receiving personal care.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

Staff understood how to recognise and alert others to potential abuse involving people who used the service. The risks associated with people's care and support needs were assessed, managed and kept under review. People received a consistent and reliable service, provided by regular staff with whom they were familiar.

Read the rest of CQC's summary

The provider demonstrated safe recruitment practices. They carried out checks on the suitability of staff before they started work.

People had the support they needed to manage and take their medicines safely. The provider had measures in place to protect people from infections. The management team reviewed any accidents or incidents involving people who used the service, in order to learn from these.

Before people started to use the service their individual needs and preferences were discussed and recorded for staff to follow. Staff had received training to reflect people's needs and their responsibilities.

People had support to prepare their meals and drinks where they needed this. Staff and management worked effectively with community health and social care professionals to ensure people's needs were met.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The management team promoted a person-centred culture within the service. People's care and support was kind and caring. People and their relatives were encouraged to provide feedback about the service they received, so any improvements could be identified.

The provider had quality assurance systems and processes in place to enable them to monitor and improve people's care. Staff and management sought to maintain positive working relationships with the community professionals involved in people's care.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Questions to ask the service

  1. The last rating is 5 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Kathryn Watkins
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 23 March 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
11055567 (opens Companies House)

Getting help from Herefordshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Leadon Vale Care Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for Leadon Vale Care Ltd.
When was Leadon Vale Care Ltd last inspected?
The Care Quality Commission's latest rating for Leadon Vale Care Ltd was published on 23 March 2022.
Who runs Leadon Vale Care Ltd?
Leadon Vale Care Ltd is run by Leadon Vale Care Ltd.
What is Leadon Vale Care Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 23 March 2022.

Contact

Phone
01531 248060
Address
Ledbury Business Centre, 136 Bridge Street, Ledbury, HR8 2AS Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)