Total Care Options Cambridgeshire
- Home care
- Dementia care
- Registered since 2019
- Westwood, Peterborough, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
44 of 49
rated home care services in Peterborough are rated Good, like this one.
Total Care Options Cambridgeshire: inspection record
Rated Good in April 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Infinite Intermediate Care Limited Good, less than 0.1 miles away
- – Passion Care Staffing Peterborough Not yet rated, less than 0.1 miles away
- – Ruby Care Solutions Ltd Not yet rated, less than 0.1 miles away
- – Total Care Resources Ltd Not yet rated, less than 0.1 miles away
- G ST Complete Care Ltd Good, 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 2 April 2022. Quoted under the Open Government Licence.
Total Care Options Cambridgeshire is a domiciliary care agency providing personal care to adults living in their own homes. At the time of our inspection there was one person using the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
The provider had systems in place to manage risks and keep people safe from avoidable harm. Staff followed good practice guidance to prevent the spread of infection.
Read the rest of CQC's summary
We received positive feedback about the registered manager and staff members. Staff were kind and caring and made sure people's privacy and dignity was respected. A relative described the service as, "Wonderful," and the registered manager and staff as, "Lovely." They said the service was, "Great, it's made such a difference to me." People and their relatives were involved in making decisions about the care they wanted.
Staff received training, supervision and support so that they could do their job well. They enjoyed working for this service and described positive professional relationships with the registered manager and other staff.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There was an effective quality assurance process in place that identified areas for improvement.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kiliana Chibanda
- Registered with the CQC since
- What it provides
- Community health care services - Nurses Agency only, Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 2 April 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Total Care Options Ltd
- Ownership type
- Organisation
- Companies House number
- 10976502 (opens Companies House)
Getting help from Peterborough City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Peterborough City Council
- Ask for a care needs assessment
- Phone: 01733 747474, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Peterborough City Council
Checked on the council's website, November 2026.
Common questions
- Does Total Care Options Cambridgeshire provide nursing care?
- The Care Quality Commission's register does not list nursing care for Total Care Options Cambridgeshire.
- When was Total Care Options Cambridgeshire last inspected?
- The Care Quality Commission's latest rating for Total Care Options Cambridgeshire was published on 2 April 2022.
- Who runs Total Care Options Cambridgeshire?
- Total Care Options Cambridgeshire is run by Total Care Options Ltd.
- What is Total Care Options Cambridgeshire's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 April 2022.
Contact
- Phone
- 07930 886547
- Address
- Suite 17, 4 Blenheim Court, Peppercorn Close, Peterborough, PE1 2DU Map (opens Google Maps)
Compare nearby
- G Infinite Intermediate Care Limited Good, less than 0.1 miles away
- – Passion Care Staffing Peterborough Not yet rated, less than 0.1 miles away
- – Ruby Care Solutions Ltd Not yet rated, less than 0.1 miles away
- – Total Care Resources Ltd Not yet rated, less than 0.1 miles away
- G ST Complete Care Ltd Good, 0.1 miles away