Home's Best
- Home care
- Dementia care
- Registered since 2019
- Lancashire, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
183 of 199
rated home care services in Lancashire are rated Good, like this one.
Home's Best: inspection record
Rated Good in May 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G AAA Healthcare – Preston Good, less than 0.1 miles away
- G Caredo Ltd Good, 0.1 miles away
- G Northwest Community Services Good, 0.8 miles away
- – ST MARY'S HOME CARE – Main Office Not yet rated, 0.9 miles away
- – Caremax 24/7 Not yet rated, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 6 May 2021. Quoted under the Open Government Licence.
Home's Best is a domiciliary care agency providing personal care to people in their own homes. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of inspection, 18 people were receiving personal care.
What inspectors found
There were issues around the safe recruitment of staff. Some pre-recruitment checks were not made in the five files we considered. During the inspection, additional measures were put in place to ensure these matters were resolved. We found no evidence people were at risk of harm from this concern. This has resulted in making a recommendation that can be seen in the 'safe' section of this report.
Read the rest of CQC's summary
People told us they felt safe. Staff understood their responsibilities about keeping people safe. Risks were identified and managed. Incidents and accidents were recorded so that they could be considered and reflected upon to make improvements to the service. Staff understood their responsibilities to prevent the spread of infection whilst working in and between people's homes. They wore the correct personal protective equipment (PPE) and were regularly tested to ensure they were safe to work with people.
People liked the staff who supported them and told us staff were kind and respectful. The registered manager, care manager and staff considered people's diversity and respected their right to privacy and dignity. They encouraged people to be as independent as they could be and involved them in decisions about their care. People's personal information was kept confidentially.
Staff had completed training in key areas and were supported to carry out their roles. They were supported in their roles by the provider and registered manager. People were supported to access health services if needed. People's dietary needs were assessed and, where required, they were supported with their meals.
People's care plans were up to date and detailed their individual needs and preferences. People and their relatives knew how to complain.
People were supported during the end of their life. The service respected people's wishes and worked closely with relatives and health care professionals to ensure people had dignity in their final days.
The service was managed by a registered manager who had a clear vision about the quality of care they wanted to provide. The registered manager was also a representative of the provider. Staff were aware of their roles and responsibilities. There were quality assurance systems in place to monitor the quality and safety of the service. There was a focus on continuous improvement and learning from mistakes.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Geraldine Brewis
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 6 May 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Home's Best Ltd
- Ownership type
- Organisation
- Companies House number
- 11475920 (opens Companies House)
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Home's Best provide nursing care?
- The Care Quality Commission's register does not list nursing care for Home's Best.
- When was Home's Best last inspected?
- The Care Quality Commission's latest rating for Home's Best was published on 6 May 2021.
- Who runs Home's Best?
- Home's Best is run by Home's Best Ltd.
- What is Home's Best's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 May 2021.
Contact
- Phone
- 01772 956796
- Address
- B2 Pittman Court, Pittman Way, Fulwood, Preston, PR2 9ZG Map (opens Google Maps)
Compare nearby
- G AAA Healthcare – Preston Good, less than 0.1 miles away
- G Caredo Ltd Good, 0.1 miles away
- G Northwest Community Services Good, 0.8 miles away
- – ST MARY'S HOME CARE – Main Office Not yet rated, 0.9 miles away
- – Caremax 24/7 Not yet rated, 1.2 miles away