Care Station NW
- Home care
- Dementia care
- Registered since 2019
- Blackburn, Blackburn with Darwen, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
18 of 20
rated home care services in Blackburn with Darwen are rated Good, like this one.
Care Station NW: inspection record
Rated Good in May 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Olive Tree Domiciliary Services Ltd Good, 0.2 miles away
- RI Blackburn with Darwen Reablement Service and Home First Service Requires improvement, 0.5 miles away
- – Red Rose Care (NW) Ltd Not yet rated, 0.5 miles away
- G Blakewater Homecare Services Ltd Good, 0.6 miles away
- G Select Support Partnerships Ltd - Blackburn Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 21 May 2021. Quoted under the Open Government Licence.
Care Station NW is a domiciliary care agency that provides care and support to adults in their own home. People receiving a service included those with dementia, mental health, physical disabilities and learning disabilities. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection there were eight people receiving a regulated service.
What inspectors found
People were happy with the support they received from the service. They and their relatives had no concerns about their safety while using the service. Staff had received training in how to protect people from the risk of harm. Following our feedback during the inspection, the provider made immediate improvements to their recruitment practices to ensure people were fully protected from the risk of unsuitable staff. People received their medicines safely from appropriately trained staff. Staff understood their responsibilities to prevent the spread of infection whilst working in and between people's homes. They wore the correct personal protective equipment (PPE) and were regularly tested to ensure they were safe to work with people.
Read the rest of CQC's summary
People's health and care needs had been assessed before the service started. The information was then used to formulate care plans for each individual. Although people told us they always received person- centred care, some care plans needed to include more detailed information about how people wanted their care to be delivered. Following the inspection, we were provided with evidence the provider had made the necessary improvements. Staff received training, supervision and support to help ensure they were effectively carrying out their role.
People liked the staff who supported them and told us staff were always kind and respectful. Staff considered people's diversity and respected their right to privacy and dignity. They encouraged people to be as independent as they could be and involved them in decisions about their care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us staff were very responsive to their needs and felt they were at the centre of their care, driving all decisions about how they would be supported. People felt able to raise any concerns they had about their care and were confident they would always be listened to.
People felt the service was well-led. The registered manager was committed to a process of continuous improvement.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Lynn Kennedy
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 21 May 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care Station (NW) Ltd
- Ownership type
- Organisation
- Companies House number
- 12050935 (opens Companies House)
Getting help from Blackburn with Darwen Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Blackburn with Darwen Borough Council
- Ask for a care needs assessment
- Phone: 01254 587547, Monday to Friday 8.45am to 5pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Care Station NW provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care Station NW.
- When was Care Station NW last inspected?
- The Care Quality Commission's latest rating for Care Station NW was published on 21 May 2021.
- Who runs Care Station NW?
- Care Station NW is run by Care Station (NW) Ltd.
- What is Care Station NW's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 May 2021.
Contact
- Phone
- 01254 790993
- Address
- The Care Station, 5 Byrom Street, Blackburn, BB2 2LE Map (opens Google Maps)
Compare nearby
- G Olive Tree Domiciliary Services Ltd Good, 0.2 miles away
- RI Blackburn with Darwen Reablement Service and Home First Service Requires improvement, 0.5 miles away
- – Red Rose Care (NW) Ltd Not yet rated, 0.5 miles away
- G Blakewater Homecare Services Ltd Good, 0.6 miles away
- G Select Support Partnerships Ltd - Blackburn Good, 0.6 miles away