Everbright Home Care Ltd
- Home care
- Dementia care
- Registered since 2019
- Bebington, Wirral, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
4 of 38
rated home care services in Wirral are rated Requires improvement, like this one.
Everbright Home Care Ltd: inspection record
Rated Requires improvement in December 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Care at Home Group Cheshire West and Wirral (Good, 1.1 miles away) and Routes Healthcare Wirral (Good, 1.1 miles away).
Nearest home care services:
- G Care at Home Group Cheshire West and Wirral Good, 1.1 miles away
- – Every Second Care Limited Not yet rated, 1.1 miles away
- G Routes Healthcare Wirral Good, 1.1 miles away
- G Sagecare (Wirral) Good, 1.1 miles away
- RI Sylvan Home Care Services - Bromborough Branch Requires improvement, 1.2 miles away
What inspectors found
From the Care Quality Commission's inspection report published 30 December 2021. Quoted under the Open Government Licence.
The service did not have any audits in place as advised within their own quality assurance policy. Issues found within the inspection had not been identified within any quality checks or actions plans by the provider.
Read the rest of CQC's summary
Relatives told us they felt the service was very good, they had no complaints. Relatives confirmed communication from staff was good.
Staff were positive about the service however they had not received supervision to help support them in their role.
We have made a recommendation to help improve the management of supervision and induction for new staff.
Staff told us they regularly carried out their own testing for COVID-19. The provider had not carried out any routine monitoring in recording testing and there was no oversight to check staff were consistently doing tests on a weekly basis. The registered manager took appropriate action during the inspection to improve records and management of necessary testing.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests the policies and systems in the service supported this practice.
Questions to ask the service
- Safe was rated Requires improvement on 30 December 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 30 December 2021. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 30 December 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Registration details
- Registered manager
- Maria Baptista
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 30 December 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Everbright Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 11153797 (opens Companies House)
Getting help from Wirral Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wirral Borough Council
- Ask for a care needs assessment
- Phone: 0151 606 2006, Monday to Friday 9am to 5pm. Out-of-hours emergencies: 0151 677 6557
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Everbright Home Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Everbright Home Care Ltd.
- When was Everbright Home Care Ltd last inspected?
- The Care Quality Commission's latest rating for Everbright Home Care Ltd was published on 30 December 2021.
- Who runs Everbright Home Care Ltd?
- Everbright Home Care Ltd is run by Everbright Home Care Ltd.
- What is Everbright Home Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 30 December 2021.
Contact
- Phone
- 0151 272 1452
- Address
- 35-37 Eastham Village Road, Eastham, Wirral, CH62 0BL Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Care at Home Group Cheshire West and Wirral (Good, 1.1 miles away) and Routes Healthcare Wirral (Good, 1.1 miles away).
Nearest home care services:
- G Care at Home Group Cheshire West and Wirral Good, 1.1 miles away
- – Every Second Care Limited Not yet rated, 1.1 miles away
- G Routes Healthcare Wirral Good, 1.1 miles away
- G Sagecare (Wirral) Good, 1.1 miles away
- RI Sylvan Home Care Services - Bromborough Branch Requires improvement, 1.2 miles away