Bayview Healthcare Limited
- Home care
- Dementia care
- Registered since 2019
- Central Southampton, Southampton, South East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
1 month
since the latest rating was published.
86%
of rated home care services in Southampton are Good or Outstanding (87% across the South East, 88% across England).
Bayview Healthcare Limited: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Josben Care Southampton (Good, 0.5 miles away) and Caremark Southampton (Good, 0.5 miles away).
Nearest home care services:
- RI BeHappy@Home Southampton Requires improvement, less than 0.1 miles away
- – Nezrachi Healthcare Ltd Not yet rated, less than 0.1 miles away
- – Samlexcare Limited Not yet rated, less than 0.1 miles away
- – Southampton Not yet rated, less than 0.1 miles away
- – Insight Care & Support Ltd Not yet rated, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 4 September 2026 (assessment visit 8 June 2026). Quoted under the Open Government Licence.
Date of assessment: 11 June to 16 July 2026. This was our first inspection of the service since the provider registered with The Care Quality Commission (CQC). The service is a domiciliary care agency providing personal care to people living in their own homes. At the time of the assessment there was 1 person using the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The provider had a learning culture where people could raise concerns. Staff received supervision and appraisals. However, staff did not always have the right knowledge and training. Medicines were not always well managed. Information was not always recorded accurately. Records did not always show people received care in line with their care plans.
People were involved in assessments of their needs. People had enough to eat and drink. Staff did not always work effectively with agencies involved in people’s care.
People were treated with kindness and compassion. Staff protected their privacy and dignity and treated them as individuals. People had choice in their care and staff supported people to maintain relationships with people who were important to them. Staff responded to people in a timely way. Theprovidersupported staff wellbeing.
People were involved in decisions about their care and staff ensured they understood their care and treatment. People knew how to give feedback and were confident theprovidertook it seriously.
The provider did not have effective systems in place for quality assurance. Leaders and staff had a shared vision and culture. Leaders were knowledgeable and supportive. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.
Staff understood their roles and responsibilities. There was a culture of wanting to learn and improve the service.
During our assessment, we found 1 breach of the regulation in relation to governance.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated requires improvement
This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Bayview Healthcare Ltd
- Ownership type
- Organisation
- Companies House number
- 09612812 (opens Companies House)
Getting help from Southampton City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southampton City Council
- Ask for a care needs assessment
- Phone: 023 8083 3003
- Contact adult social care online
- Support for carers
- Paying for care: Southampton City Council
Checked on the council's website, November 2026.
Common questions
- Does Bayview Healthcare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bayview Healthcare Limited.
- When was Bayview Healthcare Limited last inspected?
- The Care Quality Commission's latest rating for Bayview Healthcare Limited was published on 4 September 2026.
- Who runs Bayview Healthcare Limited?
- Bayview Healthcare Limited is run by Bayview Healthcare Ltd.
- What is Bayview Healthcare Limited's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 023 8044 8187
- Address
- Fairways House, Alpha Business Park, Mount Pleasant Road, Southampton, SO14 0QB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Josben Care Southampton (Good, 0.5 miles away) and Caremark Southampton (Good, 0.5 miles away).
Nearest home care services:
- RI BeHappy@Home Southampton Requires improvement, less than 0.1 miles away
- – Nezrachi Healthcare Ltd Not yet rated, less than 0.1 miles away
- – Samlexcare Limited Not yet rated, less than 0.1 miles away
- – Southampton Not yet rated, less than 0.1 miles away
- – Insight Care & Support Ltd Not yet rated, 0.4 miles away