Greenleaves Homecare Services Limited
- Home care
- Dementia care
- Registered since 2019
- Stevenage, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Greenleaves Homecare Services Limited: inspection record
Rated Good in February 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 24 February 2022. Quoted under the Open Government Licence.
Greenleaves Homecare Services Limited is a domiciliary care agency providing personal care to 18 people in their own homes at the time of the inspection.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People felt they were safe and well supported by the service. Individual risks were assessed, and staff were aware of these. Reviews of events and accidents were carried out and any actions needed were carried out. Medicines were managed well, and staff knew how to report any concerns about a person's safety or welfare. People told us staff arrived when they should, stayed for the required time and did not miss calls.
Read the rest of CQC's summary
Staff received relevant training for their role and people felt they had the right knowledge and skills. Staff felt supported by the management team. People told us staff respected their preferences and choices. People were asked for give their consent before receiving support and the principles of the Mental Capacity Act were followed.
People and relatives told us staff were kind and caring and had a positive impact on their lives. Staff enjoyed working for the service and told us the culture was to ensure care was person centred. Care plans included information needed to support people safely and in accordance with their wishes and preferences. These were reviewed regularly.
People, relatives and staff were asked for their views about the service and felt listened to. There were robust monitoring processes in place to help ensure a good standard of service. Quality assurance systems identified any areas that needed further development.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Ravneet Kang
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 February 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 10955524 (opens Companies House)
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Greenleaves Homecare Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Greenleaves Homecare Services Limited.
- When was Greenleaves Homecare Services Limited last inspected?
- The Care Quality Commission's latest rating for Greenleaves Homecare Services Limited was published on 24 February 2022.
- Who runs Greenleaves Homecare Services Limited?
- Greenleaves Homecare Services Limited is run by Greenleaves Homecare Services Limited.
- What is Greenleaves Homecare Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 February 2022.
Contact
- Phone
- 01438 310068
- Address
- Business & Technology Centre, Office G31, Bessemer Drive, Stevenage, SG1 2DX Map (opens Google Maps)
Compare nearby
- – Blossom Healthcare Solutions Limited Not yet rated, less than 0.1 miles away
- – Elixonn Healthcare Ltd Not yet rated, less than 0.1 miles away
- – FEGO CARE SOLUTIONS LTD Not yet rated, less than 0.1 miles away
- G Heriitage Care Ltd Good, less than 0.1 miles away
- G Hertfordshire Domiciliary Care Agency Good, less than 0.1 miles away