Happy 2 Help Community Care Ltd
- Home care
- Dementia care
- Registered since 2019
- North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Inadequate in 2018, most recently Good in August 2024.
2 years
since the latest rating was published.
110 of 126
rated home care services in North Yorkshire are rated Good, like this one.
Happy 2 Help Community Care Ltd: inspection record
Rated Good in August 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G JL Care Services Good, 0.2 miles away
- G Filey Home Care Ltd Good, 0.2 miles away
- G Care For All Good, 4.5 miles away
- – Asters Specialist Care (Yorkshire) Ltd Not yet rated, 4.9 miles away
- G First Call Community System T/A SureCare Scarborough Good, 5.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 August 2024 (assessment visit 7 May 2024). Quoted under the Open Government Licence.
Happy 2 Help Community Care Ltd is a domiciliary care agency providing personal care to people living in their own homes. At the time of our inspection there were 32 people using the service. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. Date of assessment 22 May to 30 May 2024. We assessed 8 quality statements within 2 key questions. The assessment was completed in response to concerns we had received about the service. The inspection included a site visits 22 May 2024. We continued to review evidence off-site after these dates. The service was last inspected in April 2023 and was rated good in all areas. Systems were in place for the identification, investigation and reporting of safeguarding’s. Staff were aware of their safeguarding responsibilities.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
Staff had been recruited safely and were well trained and supported. Staff were deployed in a way that ensured people’s needs were met. Risks to people were identified and well managed. People were involved in decisions about their care and there were regular reviews with people to ensure the care was meeting their needs. Medicines were managed and administered safely. The service was well managed. The registered manager and senior staff were committed to providing person centred care. The registered manager and senior staff demonstrated a positive approach to continuous learning and improvement.
-
Safe
Good
There were systems in place to promote safe care and support. Staff understood their safeguarding responsibilities. Risks to people’s health and well-being were identified and well managed. People were involved in decisions about their care and people’s preferences were respected. Care visits were well organised and staff were recruited safely and well trained. Medicines were managed and administered safely.
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Well-led
Good
The service was well-led. There were a range of systems in place for the oversite and monitoring of the service. The management team had clear tasks and understood their roles. They also worked flexibly and supported each other to ensure the smooth running of the service. There was a clear commitment to providing good quality, person centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Tanya Fawcett
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 19 May 2022. Latest assessment published 5 August 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Happy 2 Help Community Care Ltd
- Ownership type
- Organisation
- Companies House number
- 11619490 (opens Companies House)
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Happy 2 Help Community Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Happy 2 Help Community Care Ltd.
- When was Happy 2 Help Community Care Ltd last inspected?
- The Care Quality Commission's latest rating for Happy 2 Help Community Care Ltd was published on 5 August 2024.
- Who runs Happy 2 Help Community Care Ltd?
- Happy 2 Help Community Care Ltd is run by Happy 2 Help Community Care Ltd.
- What is Happy 2 Help Community Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 August 2024.
Contact
- Phone
- 01723 518032
- Address
- 34 Evron Centre, John Street, Filey, YO14 9DW Map (opens Google Maps)
Compare nearby
- G JL Care Services Good, 0.2 miles away
- G Filey Home Care Ltd Good, 0.2 miles away
- G Care For All Good, 4.5 miles away
- – Asters Specialist Care (Yorkshire) Ltd Not yet rated, 4.9 miles away
- G First Call Community System T/A SureCare Scarborough Good, 5.4 miles away