Allcare
- Home care
- Dementia care
- Registered since 2020
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2015, most recently Good in October 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
Allcare: inspection record
Rated Good in October 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G ECL North Essex Good, 0.5 miles away
- G Emanuel Care Limited Good, 0.6 miles away
- – Radis Community Care (The Cannons) Not yet rated, 0.8 miles away
- G 1 Stop Rec Limited Good, 0.9 miles away
- – Xerus Care Colchester Not yet rated, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 1 October 2022. Quoted under the Open Government Licence.
Allcare is a domiciliary care service providing personal care to people in their own homes. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where people receive personal care we also consider any wider social care provided. At the time of the inspection the service was supporting a total of 27 people, all of whom received support with personal care.
What inspectors found
People told us they felt safe and were happy with the service they received. The registered manager and staff were aware of their responsibility to raise safeguarding concerns and liaise with the local authority. The registered manager worked well with the local authority, CQC and other professionals. Safeguarding incidents, and complaints were investigated, and formal apologies had been provided.
Read the rest of CQC's summary
Due to reasons outside the provider's control they had been delayed in providing information requested to help us evaluate how well they monitored the service. Review of the providers systems to assess and monitor the quality and safety of the service found these needed developing to ensure they were effective at identifying and driving improvement within the service.
At our previous inspection in April 2021 the provider's system used to arrange, and monitor visit times was not being utilised effectively to ensure people were receiving a consistent and reliable service. Analysis of a spreadsheet of planned vs actual visits for the month of June 2022 confirmed people were receiving a satisfactory service. Staff were allocated the same people in a geographical area to ensure consistency and reduce travel time and delays due to traffic. People and their relatives confirmed staff were usually were on time, within the agreed timeframe. Where on the odd occasion carers were running late people told us they were called to let them know.
People and their relatives told, us the registered manager and office staff were approachable when they contacted the office and responded to requests for information. Complaints were investigated and responded to in a timely manner.
Medicines and risks to people who used the service were managed safely.
Questions to ask the service
- Well-led was rated Requires improvement on 1 October 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Amanda Osborn
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 1 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- All Care Plus Limited
- Ownership type
- Organisation
- Companies House number
- 06184646 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Allcare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Allcare.
- When was Allcare last inspected?
- The Care Quality Commission's latest rating for Allcare was published on 1 October 2022.
- Who runs Allcare?
- Allcare is run by All Care Plus Limited.
- What is Allcare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 October 2022.
Contact
- Phone
- 01206 366361
- Address
- 104 The Commons, Colchester, CO3 4NW Map (opens Google Maps)
Compare nearby
- G ECL North Essex Good, 0.5 miles away
- G Emanuel Care Limited Good, 0.6 miles away
- – Radis Community Care (The Cannons) Not yet rated, 0.8 miles away
- G 1 Stop Rec Limited Good, 0.9 miles away
- – Xerus Care Colchester Not yet rated, 0.9 miles away