Primary Carers 24/7 (HomeCare) Limited
- Home care
- Dementia care
- Registered since 2020
- Preston, Lancashire, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
183 of 199
rated home care services in Lancashire are rated Good, like this one.
Primary Carers 24/7 (HomeCare) Limited: inspection record
Rated Good in June 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
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- – Citrine Healthcare Limited Not yet rated, 0.1 miles away
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- G Routes Healthcare Preston Good, 0.1 miles away
- G KTG Social Care Ltd Good, 0.3 miles away
- – Oncite Healthcare Limited Not yet rated, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 30 June 2021. Quoted under the Open Government Licence.
Primary Carers 24/7 Limited is a domiciliary care service, providing personal care to nine people at the time of the inspection. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Although the service had identified risk and staff were aware of risks to people, we have made a recommendation about the recording of risks in people's care records.
Read the rest of CQC's summary
People using Primary Carers 24/7 Limited benefitted from a service that provided safe and person-centred care. People and their relatives told us they were happy with the care being provided and valued the staff.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff received training to enable them to effectively meet the needs of the people they supported.
The service had a registered manager in place who was supported by the provider. Both people and staff spoke positively about the manager.
Staff used PPE appropriately and followed infection control practices which helped protect people from the risk of transmitting COVID-19.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Umar Kala
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 30 June 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 08808000 (opens Companies House)
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Primary Carers 24/7 (HomeCare) Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Primary Carers 24/7 (HomeCare) Limited.
- When was Primary Carers 24/7 (HomeCare) Limited last inspected?
- The Care Quality Commission's latest rating for Primary Carers 24/7 (HomeCare) Limited was published on 30 June 2021.
- Who runs Primary Carers 24/7 (HomeCare) Limited?
- Primary Carers 24/7 (HomeCare) Limited is run by Primary Carers 24/7 (HomeCare) Limited.
- What is Primary Carers 24/7 (HomeCare) Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 June 2021.
Contact
- Phone
- 01772 737392
- Address
- 38 Lodge Street, Preston, PR1 8XE Map (opens Google Maps)
Compare nearby
- – Citrine Healthcare Limited Not yet rated, 0.1 miles away
- – Caremark Preston Not yet rated, 0.1 miles away
- G Routes Healthcare Preston Good, 0.1 miles away
- G KTG Social Care Ltd Good, 0.3 miles away
- – Oncite Healthcare Limited Not yet rated, 0.4 miles away