Serenity Healthcare Services Limited
- Home care
- Dementia care
- Registered since 2020
- Central Bolton, Bolton, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
39 of 42
rated home care services in Bolton are rated Good, like this one.
Serenity Healthcare Services Limited: inspection record
Rated Good in March 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Your Care Our Support Not yet rated, less than 0.1 miles away
- G Homecare For You Bolton Good, 0.1 miles away
- – LOVE TO CARE HOMECARE NORTHWEST LTD Not yet rated, 0.4 miles away
- – Xcell Healthcare Solutions Ltd Not yet rated, 0.7 miles away
- G 1-3 The Courtyard, Unit 24 Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 11 March 2022. Quoted under the Open Government Licence.
Serenity Healthcare Services is a domiciliary care agency providing personal care to people in their own homes. Following registration with the Care Quality Commission in March 2020 the service went into a period of dormancy and did not provide care to any service users. However, from September 2021 the service became active again. At the time of our inspection there was one person receiving personal care from the service. Serenity Healthcare Services also provides care staff for other care settings, such as residential homes. This part of the service is not regulated by the Care Quality Commission so was therefore not included in our inspection.
What inspectors found
The one person who received support from the service spoke very highly about the organisation and its staff. They told us they were treated with kindness and compassion.
Read the rest of CQC's summary
Staff had received training in safeguarding adults and children and knew how to keep people safe. The service had recruitment processes in place to ensure suitable staff were employed. Staff followed safe infection control practices.
Staff had received a range of training to give them the skills knowledge to care for people in their own homes. The registered manager supported staff through regular supervision meetings.
Care plans were person-centred. However, improvements were needed to care documentation to ensure the daily records accurately reflected care that had been provided. The service had yet to implement a proper auditing process.
We have made a recommendation that the service review its care documentation and auditing process.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- Well-led was rated Requires improvement on 11 March 2022. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Sylvia Adinnu
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 11 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 12135337 (opens Companies House)
Getting help from Bolton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bolton Council
- Ask for a care needs assessment
- Phone: 01204 337860
- Support for carers
- Paying for care: Bolton Council
Checked on the council's website, November 2026.
Common questions
- Does Serenity Healthcare Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Serenity Healthcare Services Limited.
- When was Serenity Healthcare Services Limited last inspected?
- The Care Quality Commission's latest rating for Serenity Healthcare Services Limited was published on 11 March 2022.
- Who runs Serenity Healthcare Services Limited?
- Serenity Healthcare Services Limited is run by Serenity Healthcare Services Limited.
- What is Serenity Healthcare Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 March 2022.
Contact
- Phone
- 01204 777577
- Address
- 339 Halliwell Road, Bolton, BL1 8DF Map (opens Google Maps)
Compare nearby
- – Your Care Our Support Not yet rated, less than 0.1 miles away
- G Homecare For You Bolton Good, 0.1 miles away
- – LOVE TO CARE HOMECARE NORTHWEST LTD Not yet rated, 0.4 miles away
- – Xcell Healthcare Solutions Ltd Not yet rated, 0.7 miles away
- G 1-3 The Courtyard, Unit 24 Good, 0.7 miles away