Audley Care Nightingale
Home care, Wandsworth
Good
Rated on
Rating from the Care Quality Commission.
Audley Care Nightingale: inspection record
Rated Good in November 2021.
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Ratings published by the Care Quality Commission.
Rated Good in November 2021.
The latest rating was published about 5 years ago.
How it compares locally
- One of 21 Good home care services in Wandsworth, out of 23 with a rating.
About the service
From the Care Quality Commission's inspection report published 19 November 2021. Quoted under the Open Government Licence.
Audley Care Nightingale is a domiciliary care service supporting people living in a purpose-built retirement village, as well as in the local community.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection, three people were receiving personal care.
What inspectors found
People using the service told us they were happy with the service provided and would recommend the service to others. They said they were supported by familiar staff who understood how to keep them safe and were caring and respectful towards them.
We found people using the service were supported by staff who were recruited safely, had appropriate training and were well supported by the management team.
Read the full summary
People were kept safe and protected against the risk of avoidable harm and abuse. They received continuity of care from a small group of staff who were familiar with their support needs. Staff treated people with dignity and upheld their right to privacy.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's care was planned around their wishes, preferences and needs. People and their representatives understood how to complain. They were confident that, if they contacted the office, the management team would respond to them promptly and resolve their concern.
Systems were in place to monitor the quality of care people received as well as their satisfaction with it. People, relatives and staff were encouraged to share their feedback.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Audley Nightingale Place, 3 Nightingale Lane, London, SW4 9AH |
|---|---|
| Neighbourhood | Upper Tooting, Wandsworth |
| Phone | 07940 418250 |
| Registered manager | Malaya Galang Serafica |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 19 November 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Audley Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05606993 (opens Companies House) |
Nearest alternatives
- – McDavied Care Limited Home care, 0.5 miles awayNot yet rated
- G Parkgate Nursing Agency - 1 Boundaries Road Home care, 0.7 miles awayGood
- – Pulselink-Healthcare Ltd Home care, 0.8 miles awayNot yet rated
- G Mia Care Services Ltd Home care, 0.9 miles awayGood
- G Certitude London Shared Lives Home care, 0.9 miles awayGood
Getting help from London Borough of Wandsworth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Wandsworth
- Ask for a care needs assessment
- Phone: 020 8871 7707, Monday to Friday, 9am to 5pm. Out of hours: 020 8871 8999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Wandsworth
Checked on the council's website, November 2026.
Common questions
- Does Audley Care Nightingale provide nursing care?
- The Care Quality Commission's register does not list nursing care for Audley Care Nightingale.
- When was Audley Care Nightingale last inspected?
- The Care Quality Commission's latest rating for Audley Care Nightingale was published on 19 November 2021.
- Who runs Audley Care Nightingale?
- Audley Care Nightingale is run by Audley Care Ltd.
- What is Audley Care Nightingale's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 November 2021.