Edith Healthcare Wolverhampton
- Home care
- Registered since 2020
- Central Wolverhampton, Wolverhampton, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
14 months
since the latest rating was published.
37 of 52
rated home care services in Wolverhampton are rated Good, like this one.
Edith Healthcare Wolverhampton: inspection record
Rated Good in August 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Pure Care Support Wolverhampton Not yet rated, less than 0.1 miles away
- – Totally Care Limited Not yet rated, 0.1 miles away
- – 84 Salop Street Not yet rated, 0.1 miles away
- – Axion Social Care Limited Not yet rated, 0.1 miles away
- – Civicare (Beds Herts & Bucks) Ltd - Dudley Not yet rated, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 8 August 2025 (assessment visit 9 October 2024). Quoted under the Open Government Licence.
Date of Assessment: 29 June 2025 to 27 July 2025. The service provides personal care to older people and younger adults. This assessment was in response to CQC receiving information of concern and to follow up on the last inspection. People received support from staff who had been recruited safely and were safeguarded from the risk of abuse by trained staff. There were systems in place to assess risks and plans to reduce them. People had support with their medicines and staff understood how to prevent the spread of infection. Staff were caring and responded to individual needs, supporting people to make choices and retain their independence. People had their communication needs met and received person-centred care. People understood how to make a complaint, and their feedback was sought on the service. The registered manager had a vision for the service and ensured staff were supported and worked in partnership with others. There was a learning culture in the home. However, the provider needed to make some improvements to the service. The provider did not consistently ensure people received their calls at the times they wanted. People did not always feel supported to maintain their health and receive their medicines as prescribed. The registered manager was not consistently clear on their responsibilities and was not always visible to people and their relatives. Staff call times were not always consistent and the governance systems had not identified these concerns.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Marcia Mpofu
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 October 2022. Latest assessment published 8 August 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 12407201 (opens Companies House)
Getting help from City of Wolverhampton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wolverhampton Council
- Ask for a care needs assessment
- Phone: 01902 551199, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Wolverhampton Council
Checked on the council's website, November 2026.
Common questions
- Does Edith Healthcare Wolverhampton provide nursing care?
- The Care Quality Commission's register does not list nursing care for Edith Healthcare Wolverhampton.
- When was Edith Healthcare Wolverhampton last inspected?
- The Care Quality Commission's latest rating for Edith Healthcare Wolverhampton was published on 8 August 2025.
- Who runs Edith Healthcare Wolverhampton?
- Edith Healthcare Wolverhampton is run by Edith Healthcare Wolverhampton Limited.
- What is Edith Healthcare Wolverhampton's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 August 2025.
Contact
- Address
- Office No 4, Phoenix Chambers, Pitt Street, Wolverhampton, WV3 0NF Map (opens Google Maps)
Compare nearby
- – Pure Care Support Wolverhampton Not yet rated, less than 0.1 miles away
- – Totally Care Limited Not yet rated, 0.1 miles away
- – 84 Salop Street Not yet rated, 0.1 miles away
- – Axion Social Care Limited Not yet rated, 0.1 miles away
- – Civicare (Beds Herts & Bucks) Ltd - Dudley Not yet rated, 0.1 miles away