MUTEURO LIMITED
- Home care
- Dementia care
- Registered since 2020
- Aylsham, Norfolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
81 of 115
rated home care services in Norfolk are rated Good, like this one.
MUTEURO LIMITED: inspection record
Rated Good in March 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Kingsley Home Care Services Not yet rated, less than 0.1 miles away
- O Aylsham Homecare Outstanding, 0.3 miles away
- G NCC First Support - Northern Good, 0.5 miles away
- – Squirrels Not yet rated, 0.5 miles away
- – Cera Norfolk Not yet rated, 3.8 miles away
About the service
From the Care Quality Commission's inspection report published 24 March 2022. Quoted under the Open Government Licence.
MUTEURO LIMITED provides domiciliary care services to people living in their own homes. At the time of the inspection, the service provided care and support to two people, of those, one person was receiving a regulated activity of 'personal care.' CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating.
What inspectors found
We received positive feedback about the standard of personalised care provided. One person told us the staff put them at ease, maintained their dignity and supported them to be as independent as possible. The person's relative told us the staff also checked on their well-being during the care visits completed at their home.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. The service had the required governance systems and processes in place, to maintain people's safety, but also to ensure they had the right processes in place as their service expanded.
Systems were in place to monitor the timing, duration and frequency of care visits, to ensure visits were not missed and to maintain staff safety when working alone. Feedback received confirmed care visits ran on time.
We have made some recommendations in relation to the service's recruitment processes, to support the service to ensure, going forward, these are in line with recognised best practice, and in relation to further developing aspects of their risk assessment documentation.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Viola Magundani
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- MUTEURO LIMITED
- Ownership type
- Organisation
- Companies House number
- 09187224 (opens Companies House)
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does MUTEURO LIMITED provide nursing care?
- The Care Quality Commission's register does not list nursing care for MUTEURO LIMITED.
- When was MUTEURO LIMITED last inspected?
- The Care Quality Commission's latest rating for MUTEURO LIMITED was published on 24 March 2022.
- Who runs MUTEURO LIMITED?
- MUTEURO LIMITED is run by MUTEURO LIMITED.
- What is MUTEURO LIMITED's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 March 2022.
Contact
- Phone
- 07944 085991
- Address
- 2A Penfold Street, Aylsham, Norwich, NR11 6ET Map (opens Google Maps)
Compare nearby
- – Kingsley Home Care Services Not yet rated, less than 0.1 miles away
- O Aylsham Homecare Outstanding, 0.3 miles away
- G NCC First Support - Northern Good, 0.5 miles away
- – Squirrels Not yet rated, 0.5 miles away
- – Cera Norfolk Not yet rated, 3.8 miles away