Leicester
- Home care
- Dementia care
- Registered since 2020
- Oadby, Leicestershire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
80 of 104
rated home care services in Leicestershire are rated Good, like this one.
Leicester: inspection record
Rated Good in March 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Keybridge Healthcare Limited Not yet rated, 0.1 miles away
- – CARE FOR U (LEICESTER) LTD Not yet rated, 0.2 miles away
- G 24/7 Helping Hands Service Ltd Good, 0.2 miles away
- RI Elderflower Care Services – East Midlands Requires improvement, 0.4 miles away
- – Flawless Care PVT Limited Not yet rated, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 24 March 2022. Quoted under the Open Government Licence.
Leicester is a domiciliary care service. The service provides personal care to people living in their own homes. At the time of the inspection there was one person who used this service. The service support younger adults, older people, people with physical disability and sensory impairment.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
The service did not always monitor the quality of care to support them identify trends and effective oversight of the service.
Questions to ask the service
- Well-led was rated Requires improvement on 24 March 2022. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Victor Zano
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Seven Steps Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 09611063 (opens Companies House)
Getting help from Leicestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicestershire County Council
- Ask for a care needs assessment
- Phone: 0116 305 0004, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Leicestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Leicester provide nursing care?
- The Care Quality Commission's register does not list nursing care for Leicester.
- When was Leicester last inspected?
- The Care Quality Commission's latest rating for Leicester was published on 24 March 2022.
- Who runs Leicester?
- Leicester is run by Seven Steps Healthcare Limited.
- What is Leicester's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 March 2022.
Contact
- Address
- 15 Mandervell Road, Oadby, Leicester, LE2 5LQ Map (opens Google Maps)
Compare nearby
- – Keybridge Healthcare Limited Not yet rated, 0.1 miles away
- – CARE FOR U (LEICESTER) LTD Not yet rated, 0.2 miles away
- G 24/7 Helping Hands Service Ltd Good, 0.2 miles away
- RI Elderflower Care Services – East Midlands Requires improvement, 0.4 miles away
- – Flawless Care PVT Limited Not yet rated, 0.6 miles away