Rated Care Homes

Divine Care Provider Ltd

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 5 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 6 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 258 of 298

    rated home care services in Essex are rated Good, like this one.

Divine Care Provider Ltd: inspection record

Home care, Essex

Rated Good in October 2020, up from Requires improvement.

Divine Care Provider Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Zero Three Domiciliary Care Good, 0.5 miles away
  2. G
    Five Stars Care Services Ltd Good, 1.1 miles away
  3. G
    PCM Homecare Limited Good, 1.1 miles away
  4. G
    E2K Care Good, 1.4 miles away
  5. G
    I & S Care Good, 2 miles away

See all home care services in Essex

About the service

From the Care Quality Commission's inspection report published 15 October 2020. Quoted under the Open Government Licence.

Divine Care Provider Ltd is a domiciliary care service. It is registered to provide the regulated activity of personal care to people in their own homes including older people, people with dementia, people with a physical and sensory impairment and younger adults. At the time of the inspection, 39 people were receiving a service.

What inspectors found

People told us they were happy with the staff, felt very well cared for and were satisfied with the quality of the service provided to them. People were treated in a caring, kind and respectful way. Staff told us improvements to care planning systems, recording and management of the service had been made since the last inspection.

Read the rest of CQC's summary

At the previous inspection the provider was in breach of regulation 12 (Safe care and treatment), 17 (Good governance) and 19 (Fit and proper persons) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The concerns raised during the previous inspection had been addressed and improvements made.

The provider had effective systems and processes in place that enabled them to identify, monitor and assess risks to the health, safety and welfare of the people who use the service.

Risk assessments for people were in place including their current needs and known risk.

Infection control and prevention practices were in place with staff adhering to the guidance.

People's medicines were administered and managed well with clear documentation and auditing.

Staff recruitment and induction process was now robust which ensured the right staff had been recruited in line with legal requirements.

People's care and support was delivered in line with their agreed care plan and within current standards and guidance.

The service was well led. Systems were in place to monitor the quality of the service. The provider had the knowledge and oversight of the service to manage it effectively.

Staff were caring and kind, knew people very well and had the skills and knowledge to undertake their role.

Questions to ask the service

  1. The last rating is 6 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered with the CQC since
What it provides
Domiciliary care service, Supported living service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

6 inspection reports, latest 15 October 2020. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
08577752 (opens Companies House)

Getting help from Essex County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Divine Care Provider Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for Divine Care Provider Ltd.
When was Divine Care Provider Ltd last inspected?
The Care Quality Commission's latest rating for Divine Care Provider Ltd was published on 15 October 2020.
Who runs Divine Care Provider Ltd?
Divine Care Provider Ltd is run by Divine Care Provider Ltd.
What is Divine Care Provider Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 15 October 2020.

Contact

Phone
01376 057222
Address
Unit 5, Park Farm, Kelvedon Road, Inworth, Colchester, CO5 9SH Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Zero Three Domiciliary Care Good, 0.5 miles away
  2. G
    Five Stars Care Services Ltd Good, 1.1 miles away
  3. G
    PCM Homecare Limited Good, 1.1 miles away
  4. G
    E2K Care Good, 1.4 miles away
  5. G
    I & S Care Good, 2 miles away

See all home care services in Essex