Care4Us Health Care
- Home care
- Dementia care
- Registered since 2020
- Prestwich, Bury, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
30 of 33
rated home care services in Bury are rated Good, like this one.
Care4Us Health Care: inspection record
Rated Good in June 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Specialist Care Team - Manchester Not yet rated, 0.1 miles away
- G Yourlife (Prestwich) Good, 0.4 miles away
- G Care At Home Good, 0.9 miles away
- RI Tamar (Manchester) Requires improvement, 0.9 miles away
- O The Focus Foundation Outstanding, 1 mile away
About the service
From the Care Quality Commission's inspection report published 17 June 2022. Quoted under the Open Government Licence.
Care4us Healthcare is a domiciliary care agency providing personal care to people in their own homes. At the time of our inspection the service were supporting 11 people with personal care needs. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People and professionals working with the service gave positive feedback about the service. People were supported in a caring way by staff who understood the importance of treating people with dignity and respect.
Read the rest of CQC's summary
Staff were responsible for administering medication to some people who used the service. We found staff had received training and competency checks as part of their induction process. We found examples of medication administration records (MARs) where medication which was administered from blister packs had not been recorded individually. This is not best practice in line with NICE guidance. At the time of the inspection the service were in the process of transitioning to electronic MARs. The system showed individual medications were listed. We have made a recommendation the service refer to the guidance and continue with this best practice.
Staff training records were not up to date. At the time of the inspection the service were transitioning between two systems to record their online training. The registered manager was in the process of collating the information. Staff had completed the induction process including observation shifts prior to supporting people with care.
Staff and people using the service spoke positively about the registered manager and the provider. Staff told us they were supported on calls by the management team as part of their induction process. We received positive feedback about the care being provided by staff.
Care plans were personalised to people's needs and preferences. We saw examples of care plan reviews which involved the person using the service and their family. Staff understood the importance of treating people with dignity and respect. A person using the service and a relative of a service user felt they received good care from staff.
The management team had good oversight of the service and were in the process of implementing a new electronic system. The system enabled the registered manager to monitor call times and the completion of care tasks.
People were supported to have maximum choice and control of their lives and staff supported them in the
least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Yvonne Matika
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 17 June 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care4us Health Care Limited
- Ownership type
- Organisation
- Companies House number
- 12673724 (opens Companies House)
Getting help from Bury Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bury Council
- Ask for a care needs assessment
- Phone: 0161 253 5151, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 10am to 5pm. Out of hours: 0161 253 6606
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Care4Us Health Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care4Us Health Care.
- When was Care4Us Health Care last inspected?
- The Care Quality Commission's latest rating for Care4Us Health Care was published on 17 June 2022.
- Who runs Care4Us Health Care?
- Care4Us Health Care is run by Care4us Health Care Limited.
- What is Care4Us Health Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 June 2022.
Contact
- Phone
- 07830 510265
- Address
- Sulaw House, Suite 9, 1 Chapel Street, Prestwich, Manchester, M25 1AE Map (opens Google Maps)
Compare nearby
- – Specialist Care Team - Manchester Not yet rated, 0.1 miles away
- G Yourlife (Prestwich) Good, 0.4 miles away
- G Care At Home Good, 0.9 miles away
- RI Tamar (Manchester) Requires improvement, 0.9 miles away
- O The Focus Foundation Outstanding, 1 mile away