Spire Home Care & Training
Home care, Redbridge
Good
Rated on
Rating from the Care Quality Commission.
Spire Home Care & Training: inspection record
Rated Good in March 2023.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2021. Rated Good in 2021 and March 2023.
It has been rated Good at every inspection since 2021. The latest rating was published about 4 years ago.
How it compares locally
- One of 57 Good home care services in Redbridge, out of 63 with a rating.
About the service
From the Care Quality Commission's inspection report published 1 March 2023. Quoted under the Open Government Licence.
Spire Home Care & Training is a domiciliary care agency. It provides personal care to people living in their own homes. The service was supporting 62 people at the time of inspection. CQC only inspects where people receive personal care.
What inspectors found
Staff understood what abuse was and the actions to take if a person using the service was being abused. Risks to people were identified and care was planned to mitigate the risks. The provider had effective recruitment procedures to make safe recruitment decisions when employing new staff. There were enough staff working for the service to meet people's needs. People were protected from the risks associated with the spread of infection. Staff assisted people to have their medicines as prescribed.
Staff received training, supervision and support to give them the necessary skills and knowledge to help them care and support people effectively. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People maintained good physical and mental health because the staff team worked closely with other health and social care professionals. People were supported to eat and drink sufficient amounts to meet their needs.
Read the full summary
People received care and support in accordance with their preferences, interests and diverse needs. Care plans contained information about people's needs and were reviewed regularly to ensure people received the care and support they needed. The provider had a complaints policy in place, which included who to contact to raise a complaint and how it would be dealt with.
The registered manager operated an open and inclusive culture where people, relatives, staff and other professionals were encouraged to help improve the service provided to people. Staff had access to a range of policies and procedures and this helped them to carry out their role. People were treated equally regardless of their abilities, background, lifestyle, values, beliefs and their cultures were respected. The registered manager worked in partnership with other organisations to support and care for people.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Suite 1, First floor,, Imperial Chambers 10-17, Seven Ways Parade, Woodford Avenue, Ilford, IG2 6JX |
|---|---|
| Neighbourhood | Barkingside, Redbridge |
| Phone | 020 8590 5416 |
| Website | www.spire-homecare.co.uk |
| Registered manager | Sohel Rana |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 1 March 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Spire Home Care & Training Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12254019 (opens Companies House) |
Spire Home Care & Training Limited runs 2 services in London. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Spire Home Care & Training Limited
- – Spire – Haringey Office Home care, HaringeyNot yet rated
Nearest alternatives
- – Skilled Care LTD Home care, less than 0.1 miles awayNot yet rated
- G RSM Care Services Home care, less than 0.1 miles awayGood
- – Securecare (UK) Limited Home care, 0.1 miles awayNo overall rating
- G Immaculate Healthcare Services Limited Home care, 0.2 miles awayGood
- – Supporting Care Redbridge Home care, 0.4 miles awayNot yet rated
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Spire Home Care & Training provide nursing care?
- The Care Quality Commission's register does not list nursing care for Spire Home Care & Training.
- When was Spire Home Care & Training last inspected?
- The Care Quality Commission's latest rating for Spire Home Care & Training was published on 1 March 2023.
- Who runs Spire Home Care & Training?
- Spire Home Care & Training is run by Spire Home Care & Training Limited. It runs 2 services in London.
- What is Spire Home Care & Training's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 March 2023.