Trust We Care Limited
- Home care
- Registered since 2020
- Central Leicester, Leicester, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
71 of 89
rated home care services in Leicester are rated Good, like this one.
Trust We Care Limited: inspection record
Rated Good in June 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Lifecome Care, Leicester Not yet rated, less than 0.1 miles away
- G Bonney Care Agency Good, 0.1 miles away
- – Maximus Healthcare Not yet rated, 0.1 miles away
- – Health Link Care Services Ltd Not yet rated, 0.1 miles away
- – 24-7 Arms Care Not yet rated, 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 16 June 2023. Quoted under the Open Government Licence.
Trust We Care Limited is a domiciliary care service providing the regulated activity personal care, which is help with tasks related to personal hygiene and eating, in people's own homes. At the time of our inspection there was 1 person using the service.
What inspectors found
The person was supported by a team of staff who had a good understanding of their needs and who had undergone a robust recruitment process. The person received the support they required with their medicines. Staff worked consistently within the providers policy and procedure for infection prevention and control.
Read the rest of CQC's summary
The person's needs had been assessed and were kept under review. Their health care needs were documented, and staff liaised with a family member regarding the person's health and wellbeing. Staff had the required experience to meet the person's needs.
The person was supported to have maximum choice and control of their life and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Family members said they were involved in decisions about their relative's care and their views were respected by staff.
Staff and the person's family member spoke positively about the support and leadership of the registered manager. Staff told us they worked in a positive and supportive environment, which encouraged them to share ideas. Staff were supported through both individual and group meetings.
The provider's systems and processes to monitor the quality of the service had improved. Regular audits were undertaken to assess the quality and safety of the service provided. Where shortfalls were identified, action plans had been put into place and monitored for progress. The nominated individual and registered manager were candid throughout the inspection process and had a clear plan of development and improvement.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Anthony Brookes
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 16 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Trust We Care Limited
- Ownership type
- Organisation
- Companies House number
- 12212108 (opens Companies House)
Getting help from Leicester City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicester City Council
- Ask for a care needs assessment
- Phone: 0116 454 1004, 24 hours a day, 7 days a week
- Support for carers
- Paying for care: Leicester City Council
Checked on the council's website, November 2026.
Common questions
- Does Trust We Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Trust We Care Limited.
- When was Trust We Care Limited last inspected?
- The Care Quality Commission's latest rating for Trust We Care Limited was published on 16 June 2023.
- Who runs Trust We Care Limited?
- Trust We Care Limited is run by Trust We Care Limited.
- What is Trust We Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 June 2023.
Contact
- Phone
- 0116 221 5463
- Address
- 16 Pocklingtons Walk, Leicester, LE1 6BU Map (opens Google Maps)
Compare nearby
- – Lifecome Care, Leicester Not yet rated, less than 0.1 miles away
- G Bonney Care Agency Good, 0.1 miles away
- – Maximus Healthcare Not yet rated, 0.1 miles away
- – Health Link Care Services Ltd Not yet rated, 0.1 miles away
- – 24-7 Arms Care Not yet rated, 0.1 miles away