MSK Healthcare
- Home care
- Dementia care
- Registered since 2020
- Aspley, Nottingham, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
49 of 58
rated home care services in Nottingham are rated Good, like this one.
MSK Healthcare: inspection record
Rated Good in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Ardour Healthcare Services Ltd Good, less than 0.1 miles away
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- G Clarke house care ltd Good, less than 0.1 miles away
- – Denbridge Care Limited Not yet rated, less than 0.1 miles away
- – Gozian Healthcare Ltd Not yet rated, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 28 April 2023. Quoted under the Open Government Licence.
MSK Healthcare is a domiciliary care agency providing support to people in their own homes. At the time of this inspection the service was supporting 7 people, and all received the regulated activity of personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People told us they felt safe and processes in place safeguarded people from harm and abuse. Risks to people's safety had been assessed. Enough staff were deployed to meet people's support needs. People received their medicines as prescribed. Staff wore Personal Protective Equipment to protect people from the risk of infection.
Read the rest of CQC's summary
People's care and support needs were assessed in line with best practice guidance and the law. Staff completed training to ensure they had the skills and knowledge to support people. People were supported to have a balance diet. Staff ensured people had choice and control regarding their care and support. Care was delivered in line with best practice guidance and the law.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's dignity, privacy and independence was respected. People told us, staff and the management team were kind and caring. The management team maintained regular contact with people and built good relationships with them and their relatives.
People were involved in their care planning and received personalised care and support. Staff were responsive to people's needs and preferences. There was a complaints policy in place and had been shared with people.
People and relatives praised staff and the management team regarding the service they had received. The provider had systems in place to ensure care was delivered safely and to a high standard. Staff spoke highly of the support they received by the management team.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sherine Kheswa
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 28 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- MSK Healthcare Ltd
- Ownership type
- Organisation
- Companies House number
- 12617301 (opens Companies House)
Getting help from Nottingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottingham City Council
- Ask for a care needs assessment
- Phone: 0115 876 3330, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Nottingham City Council
Checked on the council's website, November 2026.
Common questions
- Does MSK Healthcare provide nursing care?
- The Care Quality Commission's register does not list nursing care for MSK Healthcare.
- When was MSK Healthcare last inspected?
- The Care Quality Commission's latest rating for MSK Healthcare was published on 28 April 2023.
- Who runs MSK Healthcare?
- MSK Healthcare is run by MSK Healthcare Ltd.
- What is MSK Healthcare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 April 2023.
Contact
- Phone
- 0115 986 6299
- Address
- Office 17, NBV Enterprise Centre, David Lane, Nottingham, NG6 0JU Map (opens Google Maps)
Compare nearby
- G Ardour Healthcare Services Ltd Good, less than 0.1 miles away
- – Care Ambassadors Ltd - Main Office Not yet rated, less than 0.1 miles away
- G Clarke house care ltd Good, less than 0.1 miles away
- – Denbridge Care Limited Not yet rated, less than 0.1 miles away
- – Gozian Healthcare Ltd Not yet rated, less than 0.1 miles away