Adele Care Services Limited
Home care, Bexley
Requires improvement
Rated on
Rating from the Care Quality Commission.
Adele Care Services Limited: inspection record
Rated Requires improvement in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Requires improvement in March 2023.
The latest rating was published about 4 years ago.
How it compares locally
- One of 12 Requires improvement home care services in Bexley, out of 32 with a rating.
About the service
From the Care Quality Commission's inspection report published 11 March 2023. Quoted under the Open Government Licence.
Adele Care Services Limited is a domiciliary care service that provides care and support to people living in their own houses or flats in the community. At the time of our inspection there was one person using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
During this inspection, we found improvement was needed in relation to assessing risk. There were systems in place to assess and monitor the quality of the service provided, however were not sufficiently robust to identify the issues found at this inspection.
People and relatives spoke positively about the service and said they felt safe. The service had safeguarding procedures in place to keep people safe. Appropriate recruitment checks had taken place before staff started work and there were enough staff available to meet people's support needs. The service had adequate procedures in place to reduce the risk of infections. People's medicines were managed safely.
Read the full summary
People's care and support needs were assessed before they started using the service. Staff were supported through training and regular supervision. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People were supported to maintain a healthy balanced diet and had access to health care professionals when they needed them.
People's privacy, dignity and independence was promoted. People received person centred care which met their needs and preferences. There was a system in place to manage and respond to complaints. No one at the service was receiving end of life care.
The service would work in partnership with health and social care providers to plan and deliver an effective service. The service took the views of people and their relatives into account to drive improvements.
Questions to ask the service
- Safe was rated Requires improvement on 11 March 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 11 March 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Contact and registration details
| Address | 10 Lydd Road, Bexleyheath, DA7 5PB |
|---|---|
| Neighbourhood | Bexleyheath, Bexley |
| Phone | 07884 956206 |
| Registered manager | Abisola Ogunnaike |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 11 March 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Adele Care Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12454571 (opens Companies House) |
Nearest alternatives
- – Experts Care Professionals Limited Home care, 0.7 miles awayNot yet rated
- – Linarome Ltd - Regina's Place Home care, 0.8 miles awayNot yet rated
- – Springlite Resources Ltd Home care, 1 mile awayNot yet rated
- – Joycecare Home care, 1 mile awayNot yet rated
- – Avante Home Care and Support Service Home care, 1.1 miles awayNot yet rated
Getting help from London Borough of Bexley
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Bexley
- Ask for a care needs assessment
- Phone: 020 8303 7777, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: London Borough of Bexley
Checked on the council's website, November 2026.
Common questions
- Does Adele Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Adele Care Services Limited.
- When was Adele Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Adele Care Services Limited was published on 11 March 2023.
- Who runs Adele Care Services Limited?
- Adele Care Services Limited is run by Adele Care Services Limited.
- What is Adele Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 11 March 2023.