NK Care Limited
- Home care
- Dementia care
- Registered since 2020
- Central Reading, Reading, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
8 of 29
rated home care services in Reading are rated Requires improvement, like this one.
NK Care Limited: inspection record
Rated Requires improvement in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: New Support Solutions (Good, 0.2 miles away) and Kcare (Good, 0.3 miles away).
Nearest home care services:
- – Shon Medical Services - Main Office Not yet rated, less than 0.1 miles away
- – Solution Healthcare Not yet rated, less than 0.1 miles away
- G New Support Solutions Good, 0.2 miles away
- – Respect Care Not yet rated, 0.2 miles away
- G Kcare Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 28 September 2022. Quoted under the Open Government Licence.
NK Care Limited is a domiciliary care agency providing personal care to people in their own homes. The service provides support to older people, people living with dementia and people with a physical disability. At the time of our inspection the service was providing personal care to eight people.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People's risk assessments did not contain sufficiently detailed guidance to help staff protect them from identified risks.
Read the rest of CQC's summary
People's care plans did not contain records of their consent to receive care and treatment.
The registered manager's systems and processes to monitor quality and safety in the service had not been used effectively to identify and address shortfalls.
The registered manager did not maintain records of staff's communications and interactions with healthcare professionals to meet people's needs and support their wellbeing.
There were enough staff to provide individualised care which met people's preferences. People were protected from the risk of harm or abuse by trained staff who had undergone a robust recruitment process. Medicines were managed safely. People were protected from the risk of acquiring an infection.
People's needs and choices were assessed using evidence-based tools. Staff were given the necessary training to provide person centred care which promoted good outcomes for people. People were supported to maintain a healthy food and fluid intake.
People had caring relationships with staff, who supported them to be independent and protected their dignity.
People were involved in writing their care plans and were encouraged to express their views about care provided. Plans were in place to give people individualised and sensitive support in their last days.
The registered manager was committed to delivering compassionate individualised care which improved people's quality of life.
Questions to ask the service
- Safe was rated Requires improvement on 28 September 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 28 September 2022. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 28 September 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Mary Wireko Abebrese
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 28 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- NK Care Limited
- Ownership type
- Organisation
- Companies House number
- 12398448 (opens Companies House)
NK Care Limited runs 2 services, all in the South East. 0 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by NK Care Limited
- – NK Care Limited Not yet rated. Home care, Hampshire
Getting help from Reading Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Reading Borough Council
- Ask for a care needs assessment
- Phone: 0118 937 3747
- Contact adult social care online
- Support for carers
- Paying for care: Reading Borough Council
Checked on the council's website, November 2026.
Common questions
- Does NK Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for NK Care Limited.
- When was NK Care Limited last inspected?
- The Care Quality Commission's latest rating for NK Care Limited was published on 28 September 2022.
- Who runs NK Care Limited?
- NK Care Limited is run by NK Care Limited. It runs 2 services, all in the South East.
- What is NK Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 September 2022.
Contact
- Phone
- 07886 316300
- Address
- Davidson House, The Forbury, Reading, RG1 3EU Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: New Support Solutions (Good, 0.2 miles away) and Kcare (Good, 0.3 miles away).
Nearest home care services:
- – Shon Medical Services - Main Office Not yet rated, less than 0.1 miles away
- – Solution Healthcare Not yet rated, less than 0.1 miles away
- G New Support Solutions Good, 0.2 miles away
- – Respect Care Not yet rated, 0.2 miles away
- G Kcare Good, 0.3 miles away