Poplars Care Home
- Care home
- 14 beds
- No nursing
- Dementia care
- Registered since 2014
- Bassett, Southampton, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
39 of 47
rated care homes in Southampton are rated Good, like this one.
Poplars Care Home: inspection record
Rated Good in July 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Parkview Good, 0.5 miles away
- G Southampton Manor Care Home Good, 0.6 miles away
- G Keychange Charity Fair Havens Care Home Good, 0.7 miles away
- G Shaftesbury Rest Home Good, 0.8 miles away
- G Brookvale House Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 21 July 2022. Quoted under the Open Government Licence.
Poplars care home is a residential care home for older people who may be living with dementia. It is an adapted domestic property in a residential area with accommodation over two floors. The service accommodated up to 14 people in single and shared bedrooms. At the time of our inspection there were 14 people using the service.
What inspectors found
People were happy with the quality of the care provided. Their feedback included, "I'm very happy", "Staff are good" and "Staff smile, it goes a long way." People and staff reported there were sufficient staff to meet people's needs.
Read the rest of CQC's summary
The provider had taken measures to ensure the building was safe. We have made two recommendations, one for the provider to review guidance about when a new fire risk assessment is required and a second about them accessing guidance on water temperature probes.
Staff ensured potential risks to people had been assessed and managed safely. People were safe and protected from the risk of abuse and discrimination. People received their medicines safely. Processes were in place to protect people from the risks of acquiring an infection. The provider reviewed incidents to identify if any actions were required.
The provider promoted a positive culture within the service. They engaged people, their relatives and stakeholders. They sought their views on the service and used their feedback to make improvements. The provider had processes to assess the quality of the service provided and to identify potential areas for improvement. Staff worked across agencies to support the provision of peoples' care safely.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Rezaul Hossen
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 21 July 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Solent Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 08675795 (opens Companies House)
Solent Healthcare Limited runs 2 services, all in the South East. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Solent Healthcare Limited
- – Poplars Domiciliary Care Not yet rated. Home care, Southampton
Getting help from Southampton City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southampton City Council
- Ask for a care needs assessment
- Phone: 023 8083 3003
- Contact adult social care online
- Support for carers
- Paying for care: Southampton City Council
Checked on the council's website, November 2026.
Common questions
- Does Poplars Care Home provide nursing care?
- No. The Care Quality Commission lists Poplars Care Home as a care home without nursing.
- How many beds does Poplars Care Home have?
- The Care Quality Commission's register lists 14 beds at Poplars Care Home.
- When was Poplars Care Home last inspected?
- The Care Quality Commission's latest rating for Poplars Care Home was published on 21 July 2022.
- Who runs Poplars Care Home?
- Poplars Care Home is run by Solent Healthcare Limited. It runs 2 services, all in the South East.
- What is Poplars Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 July 2022.
Contact
- Phone
- 023 8067 7831
- Address
- 4 Glen Eyre Way, Bassett, Southampton, SO16 3GD Map (opens Google Maps)
Compare nearby
- G Parkview Good, 0.5 miles away
- G Southampton Manor Care Home Good, 0.6 miles away
- G Keychange Charity Fair Havens Care Home Good, 0.7 miles away
- G Shaftesbury Rest Home Good, 0.8 miles away
- G Brookvale House Good, 1 mile away