The Larches

Right support: People were very happy with living at The Larches. They benefitted from a good quality, well maintained environment, with lovely grounds.

There were sufficient staff to support people with their care needs, but more importantly with their psychological wellbeing throughout their day. The keyworker system in place was used to good effect to enable people to relate to one key staff member. People were able to contribute to their own care records and support in a meaningful way.

People had a lifestyle that allowed them to lead the best life they could. The people were able to chose interesting opportunities within the community. People had their own interests and were enabled to follow these.

Right care: People were able to contribute to the weekly meeting that was used to discuss the running of the service. The menu choices were discussed and agreed for the following week. People were able to take part in cooking and had access to all parts of their home except the walk-in larder that was kept locked to maintain people's safety.

Staff had received good training and understood the condition of Prader-Willi Syndrome to enable them to support and respond to people showing dignity, respect and promoting choice in an agreed framework that was not overwhelming.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Right culture: The knowledge of staff, managers and owner of the condition Prada-Willi Syndrome, means they can understand how best to motivate and support people to lead confident, inclusive and empowered lives to the best of each persons ability.