The Long Brook Residential Home
- Care home
- 24 beds
- No nursing
- Registered since 2021
- Plympton, Plymouth, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
17 of 83
rated care homes in Plymouth are rated Requires improvement, like this one.
The Long Brook Residential Home: inspection record
Rated Requires improvement in October 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Amberley House - Plymouth (Good, 0.4 miles away) and Ridgecott (Good, 0.4 miles away).
Nearest care homes:
- G Amberley House - Plymouth Good, 0.4 miles away
- G Ridgecott Good, 0.4 miles away
- G Michaelstowe Good, 0.4 miles away
- G Merafield View Nursing Home Good, 0.6 miles away
- RI The Old School House Care Home Requires improvement, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 18 October 2022. Quoted under the Open Government Licence.
The Long Brook Residential Home is a care home that provides care and accommodation for up to 24 older people. At the time of the inspection, 24 people lived at the home.
What inspectors found
Without exception, people told us they were happy living at The Long Brook Residential Home, and were well cared for by kind, caring and compassionate staff. Relatives we spoke with were very complimentary about the standard of care and told us they would recommend the service to others.
Read the rest of CQC's summary
We found the service was not always operating in accordance with the regulations and best practice guidance. Systems were either not in place or undertaken robustly to identify and monitor the quality of the service and drive improvements. This meant systems operated by the provider had failed to identify concerns and shortfalls we found during this inspection and could not be relied upon as a source to measure quality and risk.
People were not always protected from the risk of avoidable harm. We found where some risks had been identified, enough action had not always been taken to mitigate those risks and keep people safe.
People's medicines were not always managed or stored safely.
People were not supported to have maximum choice and control of their lives and staff were not supporting people in the least restrictive way possible and in their best interests.
People were not always protected by safe recruitment procedures.
People were protected from the risk of abuse and received care and support that was responsive to their needs because staff had a good knowledge of the people who lived at the service.
All of the people we spoke with had confidence in the provider and staff team and told us the service was well managed.
Questions to ask when you visit
- Safe was rated Requires improvement on 18 October 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 18 October 2022. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 18 October 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Robert Gaffney
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 18 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Yelverton Care LLP
- Ownership type
- Organisation
- Companies House number
- OC412961 (opens Companies House)
Yelverton Care LLP runs 2 services, all in the South West. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Yelverton Care LLP
- G The Yelverton Residential Home Good. Care home, Devon
Getting help from Plymouth City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Plymouth City Council
- Ask for a care needs assessment
- Phone: 01752 668000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Plymouth City Council
Checked on the council's website, November 2026.
Common questions
- Does The Long Brook Residential Home provide nursing care?
- No. The Care Quality Commission lists The Long Brook Residential Home as a care home without nursing.
- How many beds does The Long Brook Residential Home have?
- The Care Quality Commission's register lists 24 beds at The Long Brook Residential Home.
- When was The Long Brook Residential Home last inspected?
- The Care Quality Commission's latest rating for The Long Brook Residential Home was published on 18 October 2022.
- Who runs The Long Brook Residential Home?
- The Long Brook Residential Home is run by Yelverton Care LLP. It runs 2 services, all in the South West.
- What is The Long Brook Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 18 October 2022.
Contact
- Phone
- 01752 686688
- Address
- 79 Fore Street, Plympton, Plymouth, PL7 1NE Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Amberley House - Plymouth (Good, 0.4 miles away) and Ridgecott (Good, 0.4 miles away).
Nearest care homes:
- G Amberley House - Plymouth Good, 0.4 miles away
- G Ridgecott Good, 0.4 miles away
- G Michaelstowe Good, 0.4 miles away
- G Merafield View Nursing Home Good, 0.6 miles away
- RI The Old School House Care Home Requires improvement, 0.6 miles away