Michaelstowe
- Care home
- 24 beds
- No nursing
- Dementia care
- Registered since 2011
- Plympton, Plymouth, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in January 2020.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
58 of 83
rated care homes in Plymouth are rated Good, like this one.
Michaelstowe: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Amberley House - Plymouth Good, 0.2 miles away
- G Ridgecott Good, 0.2 miles away
- RI The Long Brook Residential Home Requires improvement, 0.4 miles away
- G The Durnford Society Limited - 31 Parkstone Lane Good, 0.5 miles away
- G Merafield View Nursing Home Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 10 January 2020. Quoted under the Open Government Licence.
About the service: Michaelstowe is a residential care home providing personal care for up to 24 older people living with dementia and/or a physical disability. 21 people were living there at the time of the inspection. Accommodation is provided over three floors and a passenger lift provides access to the upper floors. Michaelstowe is owned by South West Care Homes Ltd who own and manage eight other care homes in the South West.
Read the rest of CQC's summary
People's experience of using this service and what we found: People told us the home was well managed and they felt safe and well cared for. Relatives praised the home. Staff were seen to be kind, caring and friendly and it was clear staff knew people and their relatives well.
There were sufficient numbers of staff employed to ensure people's needs were met. Staff had time to sit and engage people in conversation and to support people's involvement in social activities. Recruitment practices were safe.
Risks to people's health, safety and well-being were assessed and management plans were in place to ensure risks were mitigated as much as possible. Staff were aware of their responsibilities to safeguard people.
People received their medicines safely and as prescribed. Medicine management practices were safe.
Quality assurance processes ensured people received safe care that met their needs and respected their preferences. People and their relatives were involved in making decisions about their care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Amy Stokes
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 10 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- South West Care Homes LimitedBrand: SWCH Ltd
- Ownership type
- Organisation
- Companies House number
- 04283187 (opens Companies House)
South West Care Homes Limited runs 11 services, all in the South West. 11 are rated Good or Outstanding.
Other services run by South West Care Homes Limited
- G Ashfield Good. Care home, Devon
- G Ashley House - Langport Good. Care home, Somerset
- G Beechmount Good. Care home, Torbay
- G Cambrian Lodge Good. Care home, North Somerset
Getting help from Plymouth City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Plymouth City Council
- Ask for a care needs assessment
- Phone: 01752 668000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Plymouth City Council
Checked on the council's website, November 2026.
Common questions
- Does Michaelstowe provide nursing care?
- No. The Care Quality Commission lists Michaelstowe as a care home without nursing.
- How many beds does Michaelstowe have?
- The Care Quality Commission's register lists 24 beds at Michaelstowe.
- When was Michaelstowe last inspected?
- The Care Quality Commission's latest rating for Michaelstowe was published on 10 January 2020.
- Who runs Michaelstowe?
- Michaelstowe is run by South West Care Homes Limited. It runs 11 services, all in the South West.
- What is Michaelstowe's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 January 2020.
Contact
- Phone
- 01752 339096
- Address
- 211 Ridgeway, Plympton, Plymouth, PL7 2HP Map (opens Google Maps)
Compare nearby
- G Amberley House - Plymouth Good, 0.2 miles away
- G Ridgecott Good, 0.2 miles away
- RI The Long Brook Residential Home Requires improvement, 0.4 miles away
- G The Durnford Society Limited - 31 Parkstone Lane Good, 0.5 miles away
- G Merafield View Nursing Home Good, 0.7 miles away