Cambrian Lodge

We found the following examples of good practice.

Relatives told us, "Absolutely no concerns about cleanliness and hygiene", "During the whole of the COVID period, and in relation to any infection control issues, Cambrian have always appeared to be reassuringly cautious in their management procedures", and "I always do an LFT before I visit and the home provides all necessary Personal Protective Equipment (PPE) to wear, the staff always are wearing masks and PPE when I visit".

Staff confirmed they had good supplies of PPE and had training in how to use it effectively. They told us they received good support from senior staff. Staff were supported financially to take time off work, if needed due to being required to isolate.

Staff followed guidance when welcoming visitors to the home. Visitors were expected to undertake a Lateral Flow Test (LFT) before entering the home. Temperatures were taken and PPE was available. There was signage on display explaining the procedures to follow.

Staff were part of a programme of regular testing in order to protect people living in the home. Staff and everyone in the home had received the Covid vaccination. The registered manager reported they had been fortunate in not being adversely affected by workforce pressures during the pandemic. There had sufficient staff to meet people's needs.

The registered manager was aware of the correct procedures to follow when people were admitted to the home. This reflected government guidance in place at the time of the inspection.

The five questions we ask about services and what we found