Hebburn Manor
- Care home
- 60 beds
- Nursing care
- Dementia care
- Registered since 2021
- Jarrow, South Tyneside, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
9 ratings
Its last inspection improved it from Requires improvement to Good.
21 months
since the latest rating was published.
27 of 30
rated care homes in South Tyneside are rated Good, like this one.
Hebburn Manor: inspection record
Rated Good in January 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G 21 North View Good, 0.2 miles away
- – Hebburn Day Care (New Respite & Community Branch) Not yet rated, 0.3 miles away
- G Hebburn Court Nursing Home Good, 0.3 miles away
- – Roseway House Not yet rated, 0.4 miles away
- G Bedewell Grange Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 22 January 2025 (assessment visit 9 December 2024). Quoted under the Open Government Licence.
Date of assessment 7 January to 15 January 2025
Hebburn Manor is a residential home providing nursing care and support to older people, including people who may live with dementia, people with nursing needs and younger adults. At our last assessment, we identified a breach of regulation for governance and records. At this assessment, improvements had been made, and the provider was no longer in breach of regulation. Since the last assessment, the registered manager had introduced improvements to the service, including to records to ensure staff had guidance to meet people’s needs in a safe and person-centred way. Staff spoke very positively about working at the service and the people they cared for. There were sufficient trained staff who worked well with other professionals to ensure people's needs were met. Staff supported people safely and treated them with kindness and compassion. However, improvements were needed to ensure all people were kept engaged in the top floor lounge, if they wished. We advised further improvements could be made to people’s dining experience to ensure people who may live with dementia were involved in decision making about a choice of meal. People, relatives and staff spoke positively about the service and management.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. At our last assessment we rated this key question Requires Improvement.
At this assessment the rating has changed to Good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question Requires Improvement.
At this assessment the rating has changed to Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Barbara Davies
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 18 October 2022. Latest assessment published 22 January 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Atlas Care Homes Limited
- Ownership type
- Organisation
- Companies House number
- 9273411 (opens Companies House)
Atlas Care Homes Limited runs 4 services, all in the North East. 4 are rated Good or Outstanding.
Other services run by Atlas Care Homes Limited
- G Aspen Court Good. Care home with nursing, Gateshead
- G Aster Care Good. Care home with nursing, Middlesbrough
- G Brownlee Court Good. Care home with nursing, Middlesbrough
Getting help from South Tyneside Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at South Tyneside Council
- Ask for a care needs assessment
- Phone: 0191 424 6000, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm. Out-of-hours emergencies: 0191 456 2093
- Contact adult social care online
- Support for carers
- Paying for care: South Tyneside Council
Checked on the council's website, November 2026.
Common questions
- Does Hebburn Manor provide nursing care?
- Yes. The Care Quality Commission lists Hebburn Manor as a care home with nursing.
- How many beds does Hebburn Manor have?
- The Care Quality Commission's register lists 60 beds at Hebburn Manor.
- When was Hebburn Manor last inspected?
- The Care Quality Commission's latest rating for Hebburn Manor was published on 22 January 2025.
- Who runs Hebburn Manor?
- Hebburn Manor is run by Atlas Care Homes Limited. It runs 4 services, all in the North East.
- What is Hebburn Manor's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 January 2025.
Contact
- Phone
- 0191 430 1100
- Address
- Victoria Road East, Hebburn, NE31 1YQ Map (opens Google Maps)
Compare nearby
- G 21 North View Good, 0.2 miles away
- – Hebburn Day Care (New Respite & Community Branch) Not yet rated, 0.3 miles away
- G Hebburn Court Nursing Home Good, 0.3 miles away
- – Roseway House Not yet rated, 0.4 miles away
- G Bedewell Grange Good, 0.4 miles away