Simone's House
Care home, Hillingdon, 5 beds
Good
Rated on
Rating from the Care Quality Commission.
Simone's House: inspection record
Rated Good in June 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 7 times since 2015. First rated Requires improvement in 2015, most recently Good in June 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 3 years ago.
How it compares locally
- One of 38 Good care homes in Hillingdon, out of 42 with a rating.
- Smaller than 9 in 10 care homes in Hillingdon.
About the service
From the Care Quality Commission's inspection report published 21 June 2023. Quoted under the Open Government Licence.
Simone's House is a residential care home providing accommodation and personal care to up to 5 people with mental health needs and physical disabilities. At the time of our inspection there were 5 people using the service. The service accommodates people in one adapted building. Each person had their own bedroom and some of the bedrooms had en-suite facilities. People had access to a garden at the rear of the property and shared communal areas.
What inspectors found
The provider had made the necessary improvements in relation to risks associated with people's care and health and we found these were managed appropriately. Risk assessments were clear and contained the necessary guidelines for staff. Systems were in place to ensure staff were recruited and deployed safely.
People's needs were met in a person-centred way and care plans contained details on the support people received. People were supported to undertake activities of their choice and access the community.
Read the full summary
People received their medicines safely and as prescribed. Staff received training in safeguarding and knew how to recognise and report signs of abuse. There were systems in place to protect people from the risk of infection and cross contamination.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's communication needs were understood and met by caring and competent staff. People and their relatives were happy with the service and did not have any complaints. The provider had systems in place to record, investigate and address complaints appropriately and in line with their policies and procedures.
The registered manager promoted an open and inclusive culture and supported people to remain as independent as they could. People, relatives and staff spoke positively of the management team and felt supported.
The provider worked in partnership with healthcare services and other professionals to share information and achieve good outcomes for people who used the service.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 41 & 41a Hillingdon Road, Uxbridge, UB10 0AD |
|---|---|
| Phone | 07804 913884 |
| Registered manager | Otasowie Ugbaje |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 7 inspection reports, latest 21 June 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | PBT Social Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07364774 (opens Companies House) |
Nearest alternatives
- RI Options The Old Vicarage Care home, 0.2 miles awayRequires improvement
- – Vine Lodge Care home, 0.6 miles awayNot yet rated
- G Marian House Care Home Care home, 0.7 miles awayGood
- G Colham Road Care home, 0.9 miles awayGood
- G Aram House Care home, 1 mile awayGood
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does Simone's House provide nursing care?
- No. The Care Quality Commission lists Simone's House as a care home without nursing.
- How many beds does Simone's House have?
- The Care Quality Commission's register lists 5 beds at Simone's House.
- When was Simone's House last inspected?
- The Care Quality Commission's latest rating for Simone's House was published on 21 June 2023.
- Who runs Simone's House?
- Simone's House is run by PBT Social Care Ltd.
- What is Simone's House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 June 2023.