Nayland House Care Home
- Care home
- 54 beds
- No nursing
- Dementia care
- Registered since 2021
- Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in February 2023.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
109 of 156
rated care homes in Suffolk are rated Good, like this one.
Nayland House Care Home: inspection record
Rated Good in February 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Kacee Lodge Good, 3 miles away
- RI Horkesley Manor Requires improvement, 3.2 miles away
- – Care Givers - 11 Barnfield Road Not yet rated, 3.4 miles away
- G Jamesons RCH Wormingford Road Good, 3.5 miles away
- G The Conifers Good, 3.5 miles away
About the service
From the Care Quality Commission's inspection report published 3 February 2023. Quoted under the Open Government Licence.
Nayland House Care Home is a residential care home providing accommodation and personal care to up to 54 people, in an adapted building. There were 2 units in the service, the main house and the cottage. The service provides support to adults. At the time of our inspection there were 50 people using the service, some people were living with dementia.
What inspectors found
Risks to people were assessed and actions in place to mitigate them, which reduced the risks of abuse and avoidable harm. Systems were in place to ensure there were enough staff to meet people's needs and staff were recruited safely. People received their medicines when needed and medicines were managed safely. Infection control procedures were in place and staff followed them. The service had learned lessons from a concern about the hygiene in a bedroom and systems introduced systems to improve. People were supported to have visitors.
Read the rest of CQC's summary
Staff received training to meet people's needs effectively. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People had access to health care professionals where required. People were supported to enjoy choices of meals and drinks to reduce the risks of dehydration and malnutrition.
People were provided with a caring service by staff who were compassionate and kind. People's dignity, diversity, independence and privacy was promoted and respected.
People's needs and preferences were assessed with the input from people and their representatives, where required. Care plans were in place which guided staff in how to meet people's needs. People's end of life decisions were sought and recorded, where people chose to discuss them. People had access to activities to reduce isolation.
There was a complaints procedure in place and people complaints were addressed. People's views about the service provided were valued and used to drive improvement. There were a range of audits and monitoring systems in place which assisted the management team to identify shortfalls and address them.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Lutchmee Engutsamy
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 3 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Marigold MG2 Ltd
- Ownership type
- Organisation
- Companies House number
- 12251185 (opens Companies House)
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Nayland House Care Home provide nursing care?
- No. The Care Quality Commission lists Nayland House Care Home as a care home without nursing.
- How many beds does Nayland House Care Home have?
- The Care Quality Commission's register lists 54 beds at Nayland House Care Home.
- When was Nayland House Care Home last inspected?
- The Care Quality Commission's latest rating for Nayland House Care Home was published on 3 February 2023.
- Who runs Nayland House Care Home?
- Nayland House Care Home is run by Marigold MG2 Ltd.
- What is Nayland House Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 February 2023.
Contact
- Phone
- 01206 263199
- Address
- Off Bear Street, Nayland, Colchester, CO6 4LA Map (opens Google Maps)
Compare nearby
- G Kacee Lodge Good, 3 miles away
- RI Horkesley Manor Requires improvement, 3.2 miles away
- – Care Givers - 11 Barnfield Road Not yet rated, 3.4 miles away
- G Jamesons RCH Wormingford Road Good, 3.5 miles away
- G The Conifers Good, 3.5 miles away