Richmond Village Willaston
- Care home
- 71 beds
- Nursing care
- Dementia care
- Registered since 2021
- Butt Green, Cheshire East, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 88
rated care homes in Cheshire East are rated Good, like this one.
Richmond Village Willaston: inspection record
Rated Good in February 2023.
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Ratings published by the Care Quality Commission.
Compare nearby
- G Richmond Village Nantwich Good, 0.6 miles away
- – Clarendon Court Not yet rated, 0.9 miles away
- G Clarendon Court Care Home Good, 0.9 miles away
- RI St Catherines Care Home Requires improvement, 1.2 miles away
- G Barony Lodge Residential Care Home Good, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 24 February 2023. Quoted under the Open Government Licence.
Richmond Village Willaston is a residential care home providing personal and nursing care to up to 71 people. The service provides support to older people, some of whom live with dementia. At the time of our inspection there were 41 people using the service.
Read the rest of CQC's summary
Richmond Village Willaston accommodates people across 7 households, each of which has separate adapted facilities. 6 of the households are located on the ground floor and can accommodate a maximum of 6 people in each. The household on the upper floor is larger and accommodates people who require nursing care. The service also offers garden and woodland areas for walks, a beauty, hair and nail salon and a café style communal space for relaxation and socialising.
What inspectors found
People received an excellent level of care service and support at Richmond Village Willaston. The service offered a warm welcoming environment as you entered the building, which continued as you moved throughout the service.
Read the rest of CQC's summary
People told us they enjoyed living at the service. People felt well supported by staff who they described as caring and kind, who worked hard to provide support to them.
People felt the service provided a warm friendly environment to live in, which was also welcoming to friends and families when they visited.
Relatives felt their loved ones were safe living at the service and were confident people's needs would be meet. People described positive relationships with staff and the management team at the service, with good communication.
Systems were in place to manage and mitigate risk and support people's health and well-being. Medicines were managed safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was well-led, staff felt well supported and well informed within their roles and were passionate about the support they provided.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Michelle Barrett
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Richmond Villages Operations LimitedBrand: BUPA Group
- Ownership type
- Organisation
- Companies House number
- 04779288 (opens Companies House)
Richmond Villages Operations Limited runs 19 services in England, 3 of them in the North West. 15 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Richmond Villages Operations Limited
- O Richmond Village Nantwich DCA Outstanding. Home care, Cheshire East
- O Richmond Village Northampton Outstanding. Care home with nursing, West Northamptonshire, East Midlands
- G Richmond Village Aston On Trent Care Home Good. Care home with nursing, Derbyshire, East Midlands
- G Richmond Village Aston on Trent DCA Good. Home care, Derbyshire, East Midlands
See all 19 services run by Richmond Villages Operations Limited
Getting help from Cheshire East Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire East Council
- Ask for a care needs assessment
- Phone: 0300 123 5010. Out-of-hours emergencies: 0300 123 5022
- Support for carers
- Paying for care: Cheshire East Council
Checked on the council's website, November 2026.
Common questions
- Does Richmond Village Willaston provide nursing care?
- Yes. The Care Quality Commission lists Richmond Village Willaston as a care home with nursing.
- How many beds does Richmond Village Willaston have?
- The Care Quality Commission's register lists 71 beds at Richmond Village Willaston.
- When was Richmond Village Willaston last inspected?
- The Care Quality Commission's latest rating for Richmond Village Willaston was published on 24 February 2023.
- Who runs Richmond Village Willaston?
- Richmond Village Willaston is run by Richmond Villages Operations Limited. It runs 19 services in England, 3 of them in the North West.
- What is Richmond Village Willaston's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 February 2023.
Contact
- Phone
- 01270 696929
- Address
- 261 Crewe Road, Willaston, Nantwich, CW5 6GX Map (opens Google Maps)
Compare nearby
- G Richmond Village Nantwich Good, 0.6 miles away
- – Clarendon Court Not yet rated, 0.9 miles away
- G Clarendon Court Care Home Good, 0.9 miles away
- RI St Catherines Care Home Requires improvement, 1.2 miles away
- G Barony Lodge Residential Care Home Good, 1.2 miles away