Richmond Village Aston on Trent DCA
- Home care
- Dementia care
- Registered since 2017
- Derbyshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
8 months
since the latest rating was published.
87 of 96
rated home care services in Derbyshire are rated Good, like this one.
Richmond Village Aston on Trent DCA: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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What inspectors found
From the Care Quality Commission's assessment published 2 March 2026 (assessment visit 12 January 2026). Quoted under the Open Government Licence.
Date of assessment: 13 January 2026 to 12 February 2026. Richmond Village Aston on Trent DCA is a domiciliary care agency registered to provide personal care, to people living in their own homes within Richmond retirement village Aston on Trent. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal care and/or support with eating and drinking. Where they do, we also consider any wider social care provided. At the time of this inspection 18 people were receiving personal care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Richmond Village Aston on Trent DCA is part of a retirement village, which included a care home. People who received care in their own homes had access to the facilities across the village, such as the wellness spa, library, café and restaurant.
This inspection was carried out due to the age of the previous rating.
People were supported to be safe. Care plans were person-centred and contained the information required for staff to provide safe care. People’s needs were assessed before they used the service. People’s care needs and any associated risks were assessed and actions taken to help manage these. Systems were in place to ensure medicines were administered safely. Staff knew how to recognize and report safeguarding concerns within the organisation and externally.The service worked well with other healthcare professionals, escalating any health concerns to the relevant agencies appropriately.
Staff understood what actions to take where people’s needs changed. Leaders valued their staff team and worked to support their well-being. Staff were recruited safely through robust pre-employment checks to ensure their suitability for the role. Staff told us they could approach the management team when they needed support, and they received regular supervisions and felt able to speak up.
The service had effective governance systems in place and leaders continuously looked at ways to improve the service. There was a positive learning and improvement culture which promoted and ensured good outcomes for people.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good.
At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Gemma Worton
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 20 September 2018. Latest assessment published 2 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Richmond Villages Operations LimitedBrand: BUPA Group
- Ownership type
- Organisation
- Companies House number
- 04779288 (opens Companies House)
Richmond Villages Operations Limited runs 19 services in England, 4 of them in the East Midlands. 15 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Richmond Villages Operations Limited
- O Richmond Village Nantwich DCA Outstanding. Home care, Cheshire East, North West
- O Richmond Village Northampton Outstanding. Care home with nursing, West Northamptonshire
- G Richmond Village Aston On Trent Care Home Good. Care home with nursing, Derbyshire
- G Richmond Village Cheltenham Good. Care home with nursing, Gloucestershire, South West
See all 19 services run by Richmond Villages Operations Limited
Getting help from Derbyshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derbyshire County Council
- Ask for a care needs assessment
- Phone: 01629 533190, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derbyshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Richmond Village Aston on Trent DCA provide nursing care?
- The Care Quality Commission's register does not list nursing care for Richmond Village Aston on Trent DCA.
- When was Richmond Village Aston on Trent DCA last inspected?
- The Care Quality Commission's latest rating for Richmond Village Aston on Trent DCA was published on 2 March 2026.
- Who runs Richmond Village Aston on Trent DCA?
- Richmond Village Aston on Trent DCA is run by Richmond Villages Operations Limited. It runs 19 services in England, 4 of them in the East Midlands.
- What is Richmond Village Aston on Trent DCA's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 March 2026.
Contact
- Phone
- 01332 794300
- Address
- Richmond Village Willow Park Way, Aston On Trent, Derby, DE72 2DF Map (opens Google Maps)
Compare nearby
- G Independent Living Caring For You At Home Good, 1.6 miles away
- – Vivash Elite Care Services T/A Vivash Ltd Not yet rated, 1.9 miles away
- – Reliant 365 Ltd Not yet rated, 2.1 miles away
- – Juniper Home Care Ltd Not yet rated, 2.2 miles away
- – Sunrise Care Providers Limited Not yet rated, 2.2 miles away