Independent Living Caring For You At Home
- Home care
- Registered since 2021
- Leicestershire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
80 of 104
rated home care services in Leicestershire are rated Good, like this one.
Independent Living Caring For You At Home: inspection record
Rated Good in February 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G East Midlands Homecare Limited Good, 0.7 miles away
- G Richmond Village Aston on Trent DCA Good, 1.6 miles away
- – Care Cover 24/7 North Not yet rated, 2.3 miles away
- G Quality Life UK Offices Good, 3.2 miles away
- – Reliant 365 Ltd Not yet rated, 3.5 miles away
About the service
From the Care Quality Commission's inspection report published 3 February 2023. Quoted under the Open Government Licence.
Independent Living Caring For You At Home provides personal care for people in their own homes. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of inspection there were 4 people receiving personal care from the service at the time of our inspection.
What inspectors found
Staff were recruited safely, however records were not always maintained to demonstrate this. There was enough staff to meet the needs of the people using the service. Staff received regular training and supervision to perform their roles. There were systems in place to protect people from the risk of abuse. Staff understood safeguarding procedures and were aware of how to raise a concern. Risks to people were regularly assessed and appropriate measures were in place to minimise risk. People received their prescribed medication safely. An infection prevention and control policy was in place and staff followed correct guidance to minimise risks in relation to the spread of infection.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Care and support plans were person-centred and included holistic detail for staff to support people to achieve good outcomes. Risks to people were identified and risk assessments and care plans were reviewed and updated accordingly.
The provider focused on providing a unique service, offering a minimum one-hour call; this meant people's needs were met and allowed time for meaningful interaction between people and staff to support inclusion and good wellbeing.
Staff were kind and caring and we received positive feedback from people using the service and their relatives. People had access to external healthcare professionals and services as part of their planned care.
The provider completed regular audits to monitor the quality of the service. Feedback was sought from people using the service and relatives; this was used to drive improvements.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jay Mcnicol
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 3 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 13117105 (opens Companies House)
Getting help from Leicestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicestershire County Council
- Ask for a care needs assessment
- Phone: 0116 305 0004, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Leicestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Independent Living Caring For You At Home provide nursing care?
- The Care Quality Commission's register does not list nursing care for Independent Living Caring For You At Home.
- When was Independent Living Caring For You At Home last inspected?
- The Care Quality Commission's latest rating for Independent Living Caring For You At Home was published on 3 February 2023.
- Who runs Independent Living Caring For You At Home?
- Independent Living Caring For You At Home is run by Independent Living Caring For You At Home Ltd.
- What is Independent Living Caring For You At Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 February 2023.
Contact
- Phone
- 01332 799292
- Address
- 7 Arundel Ave, Castle Donington, Derby, DE74 2HJ Map (opens Google Maps)
Compare nearby
- G East Midlands Homecare Limited Good, 0.7 miles away
- G Richmond Village Aston on Trent DCA Good, 1.6 miles away
- – Care Cover 24/7 North Not yet rated, 2.3 miles away
- G Quality Life UK Offices Good, 3.2 miles away
- – Reliant 365 Ltd Not yet rated, 3.5 miles away