East Midlands Homecare Limited
- Home care
- Dementia care
- Registered since 2011
- Leicestershire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
80 of 104
rated home care services in Leicestershire are rated Good, like this one.
East Midlands Homecare Limited: inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Independent Living Caring For You At Home Good, 0.7 miles away
- – Care Cover 24/7 North Not yet rated, 1.8 miles away
- G Richmond Village Aston on Trent DCA Good, 2.3 miles away
- G Quality Life UK Offices Good, 2.5 miles away
- – Reliant 365 Ltd Not yet rated, 4 miles away
About the service
From the Care Quality Commission's inspection report published 17 August 2019. Quoted under the Open Government Licence.
East Midlands Homecare Limited is a domiciliary care agency. At the time of the inspection they were providing personal care to 48 people with a range of needs, some of whom were living with dementia. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People and their relatives felt staff delivered care in a safe way. The provider had systems in place to protect people from the risk of harm. Risk's associated with people's care were identified and assessed. People were involved in developing their plans of care and were supported by staff who were appropriately inducted and trained. People were supported to eat and drink what they had chosen.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People thought the staff were friendly and kind, one person described them as "magic". People felt respected by staff who encouraged their independence. People's care was planned in an individualised way. People and their relatives were involved in shaping the care and support they received. People felt comfortable to raise concerns and these were investigated appropriately. People were supported at the end of their life in a caring way.
People felt the service was well run. The provider ensured that they undertook regular monitoring of the quality of the service.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Deborah Gray
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 17 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- East Midlands Homecare Ltd
- Ownership type
- Organisation
- Companies House number
- 04100879 (opens Companies House)
Getting help from Leicestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicestershire County Council
- Ask for a care needs assessment
- Phone: 0116 305 0004, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Leicestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does East Midlands Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for East Midlands Homecare Limited.
- When was East Midlands Homecare Limited last inspected?
- The Care Quality Commission's latest rating for East Midlands Homecare Limited was published on 17 August 2019.
- Who runs East Midlands Homecare Limited?
- East Midlands Homecare Limited is run by East Midlands Homecare Ltd.
- What is East Midlands Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 August 2019.
Contact
- Phone
- 01332 813913
- Address
- Millhouse Business Centre, Station Road, Castle Donington, DE74 2NJ Map (opens Google Maps)
Compare nearby
- G Independent Living Caring For You At Home Good, 0.7 miles away
- – Care Cover 24/7 North Not yet rated, 1.8 miles away
- G Richmond Village Aston on Trent DCA Good, 2.3 miles away
- G Quality Life UK Offices Good, 2.5 miles away
- – Reliant 365 Ltd Not yet rated, 4 miles away