Norwyn House
- Care home
- 5 beds
- No nursing
- Registered since 2010
- Axminster, Devon, South West
Good
Rated on
Rating from the Care Quality Commission.
- Phone: 0129735111
- Map (opens Google Maps)
At a glance
3 ratings
First rated Requires improvement in 2015, most recently Good in April 2019.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
232 of 283
rated care homes in Devon are rated Good, like this one.
Norwyn House: inspection record
Rated Good in April 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Magnolia House Care Home Good, 1.4 miles away
- G Tudor Cottage Good, 1.8 miles away
- G Silverleigh Cedars Good, 1.8 miles away
- G Oak House Care Home Good, 1.8 miles away
- RI Fairfield House Residential Care Home Requires improvement, 2.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 9 April 2019. Quoted under the Open Government Licence.
About the service: Norwyn House is a residential care home near Axminster for people with learning disabilities that provides accommodation with personal care for up to five people. Five people lived at the service when we visited on 13 March 2019.
Read the rest of CQC's summary
People's experience of using this service: People were supported by staff that were caring, compassionate and treated them with dignity and respect. People received person centred care and support based on their individual needs and preferences. Staff knew about people's life history, and their communication needs.
Risks of abuse to people were minimised because staff demonstrated a good awareness of each person's safety needs and how to minimise risks of abuse for them. The environment was safe, and regular health and safety checks were carried out.
People were supported by staff who had the skills and knowledge to meet their needs. Staff understood and felt confident in their role. People's health had improved because staff promoted healthy active lifestyles. They worked in partnership with a range of healthcare professionals and followed their advice.
People were supported in the least restrictive way possible; the policies, systems and culture in the service supported this practice.
People's concerns and complaints were listened and responded to. Accidents, incidents and complaints were used as opportunities to learn and improve the service.
People gave us positive feedback about the quality of people's care. They said the provider and member of staff were approachable, listened and acted on feedback.
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 9 April 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Miss B J Anning
- Ownership type
- Individual
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Norwyn House provide nursing care?
- No. The Care Quality Commission lists Norwyn House as a care home without nursing.
- How many beds does Norwyn House have?
- The Care Quality Commission's register lists 5 beds at Norwyn House.
- When was Norwyn House last inspected?
- The Care Quality Commission's latest rating for Norwyn House was published on 9 April 2019.
- Who runs Norwyn House?
- Norwyn House is run by Miss B J Anning.
- What is Norwyn House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 April 2019.
Contact
- Phone
- 0129735111
- Address
- Charmouth Road, Raymonds Hill, Axminster, EX13 5ST Map (opens Google Maps)
Compare nearby
- G Magnolia House Care Home Good, 1.4 miles away
- G Tudor Cottage Good, 1.8 miles away
- G Silverleigh Cedars Good, 1.8 miles away
- G Oak House Care Home Good, 1.8 miles away
- RI Fairfield House Residential Care Home Requires improvement, 2.7 miles away