Abbeyfield Residential Care Home - The Grove
- Care home
- 32 beds
- No nursing
- Registered since 2011
- Gosforth, Newcastle upon Tyne, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Good in 2015, most recently Good in October 2026.
This month
The latest rating was published.
51 of 62
rated care homes in Newcastle upon Tyne are rated Good, like this one.
Abbeyfield Residential Care Home - The Grove: inspection record
Rated Good in October 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Philip Cussins House Requires improvement, 0.4 miles away
- G Craghall Residential Home Good, 0.4 miles away
- G Eothen Residential Homes - Gosforth Good, 0.4 miles away
- G Milldene Nursing Home Good, 0.5 miles away
- G Abbeyfield Residential Care Home - Castle Farm Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 12 October 2026 (assessment visit 14 February 2026). Quoted under the Open Government Licence.
Date of Assessment: 9 September 2026. This assessment was carried out to check whether the provider had made progress since the last assessment completed between 21 and 28 January 2025. At the last assessment, the provider was in breach of 3 regulations in relation to safe care and treatment, staffing and good governance and was rated requires improvement. At this assessment, the provider had made progress and was no longer in breach of regulations. The service is a residential care home providing support for up to 32 older people, some of whom are living with dementia. At the time of inspection there were 22 people living at the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Staff told us management had implemented many improvements since the last assessment. They said the atmosphere in the home and teamwork were much better. Staff told us they received good support and had completed training relevant to their role. Staff were aware of the whistleblowing procedure and were confident to use it if needed. A staff member said, “I would raise concerns, but I have not had to do that here.”
The home had a new registered manager since the last assessment. Staff said the registered manager was approachable and making a difference. A staff member said, “We have different management altogether. A lot of changes are happening here.”
Care plans had been reviewed and were detailed and person centred and detailed. They clearly detailed the support people needed from staff and what they wanted to do themselves. Risks were assessed as part of the care planning process.
Medicines were managed safely. Improvements had been made to medicines management, including implementing an electronic medicine recording system which was used in an effective way.
Incidents, accidents and safeguarding concerns were logged and investigated. Opportunities for learning were identified and shared with staff.
The provider had regular opportunities for staff to give feedback about the care provided and action was taken where needed.
The provider had a structured approach to quality assurance. A range of audits and checks were completed regularly and were effective in identifying shortfalls and areas for improvement. There were some minor gaps in completion of audits which the registered manager acted on immediately.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Nicola Glendenning
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 19 May 2022. Latest assessment published 12 October 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Abbeyfield NorthumbriaBrand: Abbeyfield Society
- Ownership type
- Organisation
- Companies House number
- 00702983 (opens Companies House)
- Charity number
- 222742
Abbeyfield Northumbria runs 3 services, all in the North East. 3 are rated Good or Outstanding.
Other services run by Abbeyfield Northumbria
- G Abbeyfield House Good. Care home, Northumberland
- G Abbeyfield Residential Care Home - Castle Farm Good. Care home, Newcastle upon Tyne
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does Abbeyfield Residential Care Home - The Grove provide nursing care?
- No. The Care Quality Commission lists Abbeyfield Residential Care Home - The Grove as a care home without nursing.
- How many beds does Abbeyfield Residential Care Home - The Grove have?
- The Care Quality Commission's register lists 32 beds at Abbeyfield Residential Care Home - The Grove.
- When was Abbeyfield Residential Care Home - The Grove last inspected?
- The Care Quality Commission's latest rating for Abbeyfield Residential Care Home - The Grove was published on 12 October 2026.
- Who runs Abbeyfield Residential Care Home - The Grove?
- Abbeyfield Residential Care Home - The Grove is run by Abbeyfield Northumbria. It runs 3 services, all in the North East.
- What is Abbeyfield Residential Care Home - The Grove's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 October 2026.
Contact
- Phone
- 0191 285 7174
- Address
- 40A The Grove, Gosforth, Newcastle Upon Tyne, NE3 1NH Map (opens Google Maps)
Compare nearby
- RI Philip Cussins House Requires improvement, 0.4 miles away
- G Craghall Residential Home Good, 0.4 miles away
- G Eothen Residential Homes - Gosforth Good, 0.4 miles away
- G Milldene Nursing Home Good, 0.5 miles away
- G Abbeyfield Residential Care Home - Castle Farm Good, 0.5 miles away