Harden Hall
- Care home
- 54 beds
- No nursing
- Dementia care
- Registered since 2021
- Rushall, Walsall, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2016, most recently Good in August 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
36 of 57
rated care homes in Walsall are rated Good, like this one.
Harden Hall: inspection record
Rated Good in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Pegasus Care – Harden Good, 0.1 miles away
- G Alexia Court Care Home Good, 0.3 miles away
- RI Rushall Care Home Requires improvement, 0.5 miles away
- RI Leighswood Requires improvement, 0.5 miles away
- O Lonsdale Midlands Limited - 164 Walker Road Outstanding, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 24 August 2022. Quoted under the Open Government Licence.
Harden Hall is a residential care home providing personal care to up to 54 people. The service provides support primarily to older people, some who are living with dementia. At the time of the inspection there were 53 people using the service.
Read the rest of CQC's summary
Harden Hall is a purpose – built care service with accommodation and facilities on three floors.
What inspectors found
People and their relatives were happy with the service. Risks to people were assessed and staff were aware of the action to take to minimise risks. People received their medicines safely. There were systems in place to monitor staffing levels and recruit staff safely. There were safeguarding procedures in place and staff and managers had a clear understanding of these procedures. A relative told us, "[Person's name] is so well cared for, we are very happy with their care. It's always a lovely atmosphere when we visit, calm and relaxed."
Read the rest of CQC's summary
Infection control procedures had been updated in line with COVID-19 guidance to help protect people, staff and visitors from the risk of infection. Where incidents or accidents occurred, there was evidence of analysis completed to determine what measures could be put in place to improve people's safety.
People's needs were assessed prior to them using the service. Staff received the training and support they needed to carry out their role safely and effectively. People were supported to eat a balanced diet and to maintain their health. People were supported to have maximum choice and control of their lives and staff provided them with care in the least restrictive way possible; the policies and systems in the service promoted this practice.
Staff were kind and caring and treated people with respect. Staff worked well as a team and were responsive to people's needs. A relative told us, "They [staff] are very good. They are kind and caring and know what they are doing."
There were effective systems in place to monitor the quality and safety of people's care. People received care that met their needs.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Jane Mcdonald
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 17 of them in the West Midlands. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds, Yorkshire and the Humber
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey, South East
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire, South East
Getting help from Walsall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Walsall Council
- Ask for a care needs assessment
- Phone: 0300 555 2922
- Support for carers
- Paying for care: Walsall Council
Checked on the council's website, November 2026.
Common questions
- Does Harden Hall provide nursing care?
- No. The Care Quality Commission lists Harden Hall as a care home without nursing.
- How many beds does Harden Hall have?
- The Care Quality Commission's register lists 54 beds at Harden Hall.
- When was Harden Hall last inspected?
- The Care Quality Commission's latest rating for Harden Hall was published on 24 August 2022.
- Who runs Harden Hall?
- Harden Hall is run by Anchor Hanover Group. It runs 131 services in England, 17 of them in the West Midlands.
- What is Harden Hall's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 August 2022.
Contact
- Phone
- 01922 620422
- Address
- 235 Coalpool Lane, Walsall, WS3 1RF Map (opens Google Maps)
Compare nearby
- G Pegasus Care – Harden Good, 0.1 miles away
- G Alexia Court Care Home Good, 0.3 miles away
- RI Rushall Care Home Requires improvement, 0.5 miles away
- RI Leighswood Requires improvement, 0.5 miles away
- O Lonsdale Midlands Limited - 164 Walker Road Outstanding, 0.5 miles away