Willow Brook House
- Care home
- 43 beds
- Nursing care
- Dementia care
- Registered since 2022
- Corby, North Northamptonshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Inadequate to Requires improvement.
3 years
since the latest rating was published.
18 of 100
rated care homes in North Northamptonshire are rated Requires improvement, like this one.
Willow Brook House: inspection record
Rated Requires improvement in February 2024, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Holland House (Outstanding, 0.1 miles away) and Glenmoor House Care Home (Good, 0.4 miles away).
Nearest care homes:
- RI Bannigans Requires improvement, 0.1 miles away
- O Holland House Outstanding, 0.1 miles away
- G Glenmoor House Care Home Good, 0.4 miles away
- G Redmond House Good, 0.7 miles away
- G Welland House - Occupation Road Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 17 February 2024. Quoted under the Open Government Licence.
Willow Brook House is a nursing home providing accommodation and personal care to up to 43 adults. The service is comprised of one building over two levels. At the time of inspection there were 17 people living at the service with dementia, mental health and physical needs.
What inspectors found
Risks to people's care had been identified but the measures in place to mitigate those risks were not always consistently applied. Any deterioration in people's health was not easily identifiable, the provider was in the process of developing a handover document to ensure all nursing staff were easily and fully appraised of people's current health condition.
Read the rest of CQC's summary
People's care plans were basic and improvements were needed to ensure staff had all the information they needed to fully support people in the way they wished and provide them with more person centred activities.
The systems in place to monitor the quality and safety of the service needed to be improved, embedded and sustained to be able to fully assessed.
There were sufficient staff who had been recruited safely and had the training and skills to meet people's needs. People were protected from harm and received their medicines safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff were kind and caring and treated people with respect. People's dignity was protected and they were involved in decisions about their care. Staff knew them well and responded well to people.
People, their relatives and staff felt listened to. Any complaints raised had been investigated and responded to. Staff felt able to speak up and had confidence in the new management team.
Questions to ask when you visit
- Safe was rated Requires improvement on 17 February 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 17 February 2024. Ask about staff training and how health appointments are arranged.
- Responsive was rated Requires improvement on 17 February 2024. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 17 February 2024. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Daisyline Faustino
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 17 February 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- St. Matthews Limited
- Ownership type
- Organisation
- Companies House number
- 04611507 (opens Companies House)
St. Matthews Limited runs 7 services in England, 5 of them in the East Midlands. 3 are rated Good or Outstanding and 4 are rated Requires improvement or Inadequate.
Other services run by St. Matthews Limited
- G Kingsthorpe Grange Good. Care home with nursing, West Northamptonshire
- G Maple Leaf House Good. Care home with nursing, Coventry, West Midlands
- G St Matthews Limited - The Avenue Good. Care home with nursing, West Northamptonshire
- RI Althorp Grange Requires improvement. Care home with nursing, West Northamptonshire
Getting help from North Northamptonshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Northamptonshire Council
- Ask for a care needs assessment
- Phone: 0300 126 3000, Monday to Friday, 9am to 5pm (closed on bank holidays)
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Willow Brook House provide nursing care?
- Yes. The Care Quality Commission lists Willow Brook House as a care home with nursing.
- How many beds does Willow Brook House have?
- The Care Quality Commission's register lists 43 beds at Willow Brook House.
- When was Willow Brook House last inspected?
- The Care Quality Commission's latest rating for Willow Brook House was published on 17 February 2024.
- Who runs Willow Brook House?
- Willow Brook House is run by St. Matthews Limited. It runs 7 services in England, 5 of them in the East Midlands.
- What is Willow Brook House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 17 February 2024.
Contact
- Phone
- 01536 906360
- Address
- 77 South Road, Corby, NN17 1XD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Holland House (Outstanding, 0.1 miles away) and Glenmoor House Care Home (Good, 0.4 miles away).
Nearest care homes:
- RI Bannigans Requires improvement, 0.1 miles away
- O Holland House Outstanding, 0.1 miles away
- G Glenmoor House Care Home Good, 0.4 miles away
- G Redmond House Good, 0.7 miles away
- G Welland House - Occupation Road Good, 0.7 miles away