Devonshire House
- Care home
- 25 beds
- No nursing
- Dementia care
- Registered since 2010
- West Auckland, County Durham, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
117 of 136
rated care homes in County Durham are rated Good, like this one.
Devonshire House: inspection record
Rated Good in February 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St Helens Care Home Good, 0.6 miles away
- – Laurel Place Not yet rated, 1.4 miles away
- RI The Fields Care Home Requires improvement, 1.7 miles away
- G Bowe's Court Care Home Good, 1.8 miles away
- G Lyons Court Care Home Good, 1.8 miles away
About the service
From the Care Quality Commission's inspection report published 2 February 2021. Quoted under the Open Government Licence.
Devonshire House is a residential care home that provides accommodation and personal care for up to 25 people. On the day of our visit there were 21 people using the service, some of whom were living with dementia.
What inspectors found
At our last inspection we made two recommendations in respect of medicines. At this inspection the provider had implemented all of the recommended actions, made suitable improvements, and the management of medicines was safe.
Read the rest of CQC's summary
People said they felt safe and well cared for. People were safeguarded from abuse and staff understood their safeguarding responsibilities. Comprehensive and personalised care plans and risk assessments were in place. Staff were suitably trained and there were enough staff to meet people's needs.
The management team was approachable and supportive. The provider had clear and effective management systems in place. Audits were undertaken regularly, and the audits effectively identified areas for improvement. Action plans were created, implemented and reviewed to support continuous improvement.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Joanne Slater
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 2 February 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Devonshire House Care Limited
- Ownership type
- Organisation
- Companies House number
- 05835724 (opens Companies House)
Getting help from Durham County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Durham County Council
- Ask for a care needs assessment
- Phone: 03000 267 979
- Contact adult social care online
- Support for carers
- Paying for care: Durham County Council
Checked on the council's website, November 2026.
Common questions
- Does Devonshire House provide nursing care?
- No. The Care Quality Commission lists Devonshire House as a care home without nursing.
- How many beds does Devonshire House have?
- The Care Quality Commission's register lists 25 beds at Devonshire House.
- When was Devonshire House last inspected?
- The Care Quality Commission's latest rating for Devonshire House was published on 2 February 2021.
- Who runs Devonshire House?
- Devonshire House is run by Devonshire House Care Limited.
- What is Devonshire House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 February 2021.
Contact
- Phone
- 01388 833795
- Address
- The Green, West Auckland, Bishop Auckland, DL14 9HW Map (opens Google Maps)
Compare nearby
- G St Helens Care Home Good, 0.6 miles away
- – Laurel Place Not yet rated, 1.4 miles away
- RI The Fields Care Home Requires improvement, 1.7 miles away
- G Bowe's Court Care Home Good, 1.8 miles away
- G Lyons Court Care Home Good, 1.8 miles away