The Hamptons
- Care home
- 37 beds
- No nursing
- Dementia care
- Registered since 2010
- Cheltenham, Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
147 of 184
rated care homes in Gloucestershire are rated Good, like this one.
The Hamptons: inspection record
Rated Good in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Gloucestershire House - Care Home with Nursing Physical Disabilities Requires improvement, 0.4 miles away
- RI Lilleybrook Care Home Requires improvement, 0.5 miles away
- G Alexander House Care Home - Cheltenham Good, 0.6 miles away
- G Faithfull House Good, 0.6 miles away
- G Thirlestaine Park Care Home Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 4 March 2023. Quoted under the Open Government Licence.
Hampton House is a care home providing accommodation to persons who require nursing or personal care, for up to 37 people. The service provides support to older people. At the time of our inspection there were 32 people using the service. People are accommodated in one adapted building, with a large communal room and access to a secure garden. Each person had a bathroom which contained en-suite facilities.
What inspectors found
People told us they felt safe living at Hampton House. They told us staff knew them well and understood their needs. People were involved in planning and managing their care. Staff worked with people to promote their independence and supported them to manage their own medicines were appropriate.
Read the rest of CQC's summary
People enjoyed an active and engaging life at Hampton House. They enjoyed a range of activities and events which were tailored to their needs and preferences.
People were supported by a stable staffing and management team who understood and respected people's needs. One person told us, "I feel like staff know us. Some of the staff have been here years." A relative told us, "Staff know people so well, they are so good at meeting the minor needs. They do go the extra mile to ensure [relative] is happy and contented." The home did not use agency staff. Staff told us they had the skills, time and support they needed to meet people's needs.
Incidents and accidents were reviewed to reduce the risk of reoccurrence. The management reviewed where accidents occurred to identify any potential trends. Staff were supported to reflect on incidents and medicine errors to enable them to make improvements.
The provider had infection control procedures in place to protect people and prevent the spread of infection. Staff used personal protective equipment (PPE) in accordance with government guidance. People's friends and family were able to visit the home with no restrictions.
People living at Hampton House were able to make their own decisions. At the time of our inspection, no one was living under the Deprivation of Liberty Safeguards.
The registered manager and deputy manager operated effective systems to monitor the quality of care they provided people living at Hampton House. Staff carried out audits and the registered manager and deputy manager took appropriate action when improvements were needed.
Staff were encouraged to share their ideas and thoughts and were rewarded if an idea was implemented into practice at Hampton House.
People, their relatives and staff spoke positively about the management of the service. They felt that
Hampton House was well led and praised the communication they received from the management team. Healthcare professionals spoke positively of Hampton House and how the service met people's needs.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Juliet Briggs
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 4 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Curtis Homes Limited
- Ownership type
- Organisation
- Companies House number
- 03766264 (opens Companies House)
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does The Hamptons provide nursing care?
- No. The Care Quality Commission lists The Hamptons as a care home without nursing.
- How many beds does The Hamptons have?
- The Care Quality Commission's register lists 37 beds at The Hamptons.
- When was The Hamptons last inspected?
- The Care Quality Commission's latest rating for The Hamptons was published on 4 March 2023.
- Who runs The Hamptons?
- The Hamptons is run by Curtis Homes Limited.
- What is The Hamptons's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 March 2023.
Contact
- Phone
- 01242 520527
- Address
- 94 Leckhampton Road, Cheltenham, GL53 0BN Map (opens Google Maps)
Compare nearby
- RI Gloucestershire House - Care Home with Nursing Physical Disabilities Requires improvement, 0.4 miles away
- RI Lilleybrook Care Home Requires improvement, 0.5 miles away
- G Alexander House Care Home - Cheltenham Good, 0.6 miles away
- G Faithfull House Good, 0.6 miles away
- G Thirlestaine Park Care Home Good, 0.6 miles away