Rated Care Homes

Royal Avenue

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    First rated Requires improvement in 2015, most recently Good in September 2019.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 109 of 156

    rated care homes in Suffolk are rated Good, like this one.

Royal Avenue: inspection record

Care home, 23 beds, Suffolk

Rated Good in September 2019.

Royal Avenue: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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  1. O
    Harleston House Outstanding, 0.1 miles away
  2. RI
    Cherry Lodge Requires improvement, 0.2 miles away
  3. –
    Cypress House Not yet rated, 0.6 miles away
  4. RI
    The Laurels Requires improvement, 0.6 miles away
  5. –
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See all care homes in Gunton

What inspectors found

From the Care Quality Commission's inspection report published 26 March 2022. Quoted under the Open Government Licence.

Royal Avenue is a service providing accommodation and personal care to a maximum of 23 people with a learning disability.

Read the rest of CQC's summary

We found the following examples of good practice.

There was a process in place to screen visitors for COVID-19. This included temperature checks, conducting lateral flow tests and asking people to fill in a questionnaire which could identify if they had any additional risk factors.

The service was clean and there were processes in place to ensure regular cleaning of touch points.

The service had benefitted from refurbishment with new fixtures and fittings which were easier to clean effectively. This included replacement of flooring, bathroom and toilet facilities.

The manager took the lead in ensuring staff followed the procedures they had in place to reduce the risk of the spread of COVID-19. They carried out audits and checks on staff practice to identify areas for improvement.

The five questions we ask about services and what we found

Questions to ask when you visit

  1. Well-led was rated Requires improvement on 19 September 2019. Ask about changes in management and what has changed since the report.
  2. The last rating is 7 years old. Ask what has changed since then.
  3. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.

Registration details

Registered manager
Patricia Barnard
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Learning disabilities or autistic spectrum disorder

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

7 inspection reports, latest 26 March 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Individual

Getting help from Suffolk County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Royal Avenue provide nursing care?
No. The Care Quality Commission lists Royal Avenue as a care home without nursing.
How many beds does Royal Avenue have?
The Care Quality Commission's register lists 23 beds at Royal Avenue.
When was Royal Avenue last inspected?
The Care Quality Commission's latest rating for Royal Avenue was published on 19 September 2019.
Who runs Royal Avenue?
Royal Avenue is run by Mrs P Barnard.
What is Royal Avenue's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 19 September 2019.

Contact

Phone
01502 572057
Address
77-83 Royal Avenue, Lowestoft, NR32 4HJ Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. O
    Harleston House Outstanding, 0.1 miles away
  2. RI
    Cherry Lodge Requires improvement, 0.2 miles away
  3. –
    Cypress House Not yet rated, 0.6 miles away
  4. RI
    The Laurels Requires improvement, 0.6 miles away
  5. –
    Britten Court Not yet rated, 0.6 miles away

See all care homes in Suffolk

See all care homes in Gunton