St Georges Lodge Residential Care Home
- Care home
- 26 beds
- No nursing
- Dementia care
- Registered since 2010
- Worthing, West Sussex, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
10 months
since the latest rating was published.
47 of 309
rated care homes in West Sussex are rated Requires improvement, like this one.
St Georges Lodge Residential Care Home: inspection record
Rated Requires improvement in December 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Keychange Charity Rosemary Mount Care Home (Good, less than 0.1 miles away) and Sutton Court (Good, 0.2 miles away).
Nearest care homes:
- G Keychange Charity Rosemary Mount Care Home Good, less than 0.1 miles away
- G Sutton Court Good, 0.2 miles away
- RI Baytree House Requires improvement, 0.2 miles away
- G The New Grange Care Home Limited Good, 0.3 miles away
- G White Pearl Residential Care Good, 0.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 December 2025 (assessment visit 28 September 2025). Quoted under the Open Government Licence.
Date of assessment: 9 October to 28 October 2025. The assessment was undertaken because of complaints we had received with regard to the quality of food, cleanliness of the home, staffing levels and turnover, and medicines management. The service is a residential care home providing support to older people with a range of health conditions, including dementia.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
We found 3 breaches of regulations relating to safe care and treatment, fit and proper persons employed and good governance.
People’s risks were not always identified, assessed and managed safely. Risk assessments did not include sufficient information for staff to guide them in how people should be supported to mitigate risk. Some aspects of moving and handling practices by staff were unsafe. Medicines were not always managed safely. Recruitment systems were not sufficiently robust to show new staff had the experience and skills required to care for people safely. When people moved from the home to another service, information about their care and support needs was not always shared to ensure continuity of care. Care was personalised, but we observed occasions when staff appeared rushed and support was task-led. Governance and assurance systems were not sufficiently robust to drive improvement.
Accidents and incidents were documented and reported to senior staff so that lessons were learned at the home. Staff completed safeguarding training and knew what action to take if they suspected a person was at risk of harm. Staffing levels were sufficient to meet people’s care and support needs, and the home provided a safe environment. People were protected from the risk of infection.
People’s needs were assessed before they came to live at the home. The manager met with people and their families to discuss their care and support needs. The home worked well with health and social care professionals. Consent to care and support was gained lawfully.
We observed staff were kind and caring with people, and treated them with dignity and respect. People’s independence was encouraged and promoted. The diverse needs and wellbeing of staff were catered for. Information was provided in an accessible format. Staff were trained in end-of-life care and care plans recorded people’s wishes and preferences.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last inspection we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed. We identified 2 breaches of legal regulations in relation to safe care and treatment, and fit and proper persons employed.
-
Effective
Good
Effective – this means we looked for evidence that people’s care and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last inspection, we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last inspection we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect, and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last inspection we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well Led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last inspection we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care. We identified a breach of the legal regulations in relation to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 3 December 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 3 December 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 2 September 2021. Latest assessment published 3 December 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Bushby Care Ltd
- Ownership type
- Organisation
- Companies House number
- 05165842 (opens Companies House)
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does St Georges Lodge Residential Care Home provide nursing care?
- No. The Care Quality Commission lists St Georges Lodge Residential Care Home as a care home without nursing.
- How many beds does St Georges Lodge Residential Care Home have?
- The Care Quality Commission's register lists 26 beds at St Georges Lodge Residential Care Home.
- When was St Georges Lodge Residential Care Home last inspected?
- The Care Quality Commission's latest rating for St Georges Lodge Residential Care Home was published on 3 December 2025.
- Who runs St Georges Lodge Residential Care Home?
- St Georges Lodge Residential Care Home is run by Bushby Care Ltd.
- What is St Georges Lodge Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 3 December 2025.
Contact
- Phone
- 01903 820633
- Address
- 46 Chesswood Road, Worthing, BN11 2AG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Keychange Charity Rosemary Mount Care Home (Good, less than 0.1 miles away) and Sutton Court (Good, 0.2 miles away).
Nearest care homes:
- G Keychange Charity Rosemary Mount Care Home Good, less than 0.1 miles away
- G Sutton Court Good, 0.2 miles away
- RI Baytree House Requires improvement, 0.2 miles away
- G The New Grange Care Home Limited Good, 0.3 miles away
- G White Pearl Residential Care Good, 0.3 miles away