Stanbridge House

Relatives spoke positively about the care their loved ones had received from staff. One relative told us, "I am kept updated with phone calls and email regularly. I am happy with the way Stanbridge House has dealt with this dreadful time." Another relative told us, "We have nothing but the highest regard for all the staff at Stanbridge House, their care and commitment to [persons] care was exceptional."

We were assured that the service was following guidelines for preventing and controlling infection (IPC). As part of CQC's response to care homes with outbreaks of Covid-19, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

Relatives told us how the registered manager and staff had worked to ensure people received safe care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.