Cornmill Nursing and Residential Care Home

We found the following examples of good practice:

The provider and registered manager had established robust infection prevention and control procedures which were understood and adhered to by the staff. All staff had completed training on the use of personal protective equipment (PPE) and participated in the weekly testing programme. On the day of our visit, the staff were well organised and were wearing appropriate PPE. The home had plentiful supplies of the items required.

The home was hygienic and had a good standard of cleanliness in all areas seen. Additional housekeeping staff had been employed and the frequency of cleaning had been increased. Specialist cleaning equipment had been purchased to sanitise surfaces and rooms.

Although visiting was subject to government restrictions, the provider had found creative ways to enable people to maintain contact with their relatives. This included the employment of additional staff to help people make telephone calls and to see their relatives through the window. A warm and safe area was being developed to allow for visiting undercover. There were strict procedures in place for essential visitors, which included a temperature check.

The atmosphere in the home was warm, comfortable and calm. People were occupied with craft activities, spending time talking to others or watching television in their room. One person told us they were happy living in the home and the staff were kind and caring.

The provider's infection prevention and control policies and procedures were up to date and an annual audit had been carried out. The provider had also developed a Covid-19 Response Plan and business contingency plan.

Further information is in the detailed findings below.

The five questions we ask about services and what we found