Holme Farm Residential Home

Activities for people were exemplary. Staff supported the activities co-ordinator to find out people's individual interests and hobbies to create person centred activities. Activities were designed to promote people's well-being, prevent people becoming socially isolated and to keep people active.

Staff were committed to ensuring people's wishes at the end of their lives were respected and that people were able to die with dignity and amongst people who they knew and who knew them well.

People felt safe and were encouraged to be independent with all areas of daily living. Staff provided support in line with people's diverse needs. Risks to people were consistently assessed and the environment was clean and well maintained.

People were treated with respect and dignity and were also supported to maintain their safety and wellbeing. Staff were kind and caring and promoted positive relationships with people in the home. Staff understood their roles clearly and knew what was expected of them.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

The registered manager was supported by a passionate staff team who knew people well. Quality assurance systems in place monitored the service effectively and drove improvements when they were needed.