Talbot House

The care home accommodates people across three floors in one building. People have their own bedrooms with en-suite bathrooms. There are shared communal spaces such as a lounge, kitchen, dining area and garden.

The provider was not registered to support people with learning disabilities or autistic people. However, they were supporting people with eating disorders who were autistic. We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.

People were supported by staff who had received training in eating disorders, treated them kindly and made them feel safe and less worried. The service was clean and well maintained. Regular staff team supported people and there was no need for use of agency staff.

Where people had given consent to do so, their relatives were involved in their care and no decisions about care were made without the person being at the centre of discussions before plans were agreed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were supported to access all relevant health professionals in order to support their recovery and

ensure their health and wellbeing were being appropriately monitored.