Westfield Residential Home
- Care home
- 23 beds
- No nursing
- Dementia care
- Registered since 2011
- Willerby, East Riding of Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
2 months
since the latest rating was published.
84 of 122
rated care homes in East Riding of Yorkshire are rated Good, like this one.
Westfield Residential Home: inspection record
Rated Good in August 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Willersley House Outstanding, 0.3 miles away
- RI The Rowans Care Home Requires improvement, 0.5 miles away
- G Kirkella Mansions Residential Home Good, 0.5 miles away
- – St Mary's Lodge Not yet rated, 1.1 miles away
- – St Marys Care Centre Not yet rated, 1.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 August 2026 (assessment visit 15 July 2026). Quoted under the Open Government Licence.
Dates of Assessment: 21 to 28 July 2026
Westfield Residential Home provides accommodation and personal care for older people, including people living with dementia. There were 22 people living at the service at the time we inspected.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People and relatives were largely positive about the quality of care, kindness of staff and the atmosphere within the home. Staff and healthcare professionals consistently described caring relationships and a service that worked well with external healthcare partners to support people’s wellbeing.
People told us they felt safe living at the home and we found examples of effective partnership working, responsive support when people became unwell, and person-centred care tailored to people’s preferences and needs. The home was clean, welcoming and staff generally knew people well. Leaders had introduced a range of improvements following changes in ownership and management, including the implementation of an electronic care planning system, new audits and strengthened governance arrangements.
However, the assessment identified areas where further improvement was needed. During the transition from paper records to the electronic care planning system, some care records, risk assessments and monitoring documentation were incomplete or not always easy to access. Feedback regarding staffing levels and response times, particularly at night, was mixed, with some relatives reporting delays when people required assistance.
Following inspection feedback, leaders responded promptly and provided evidence of actions taken, including record reconciliation, enhanced auditing, additional risk alerts, medicines improvements, training oversight and strengthened governance systems. These actions demonstrated a commitment to improvement. However, they were not yet fully embedded at the time of our inspection visit. Overall, the service demonstrated a caring culture with approachable leaders and committed staff.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 23 June 2018. Latest assessment published 5 August 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Westfield Residential Home Ltd
- Ownership type
- Organisation
- Companies House number
- 04708498 (opens Companies House)
Getting help from East Riding of Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Riding of Yorkshire Council
- Ask for a care needs assessment
- Phone: 01482 393939
- Support for carers
- Paying for care: East Riding of Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Westfield Residential Home provide nursing care?
- No. The Care Quality Commission lists Westfield Residential Home as a care home without nursing.
- How many beds does Westfield Residential Home have?
- The Care Quality Commission's register lists 23 beds at Westfield Residential Home.
- When was Westfield Residential Home last inspected?
- The Care Quality Commission's latest rating for Westfield Residential Home was published on 5 August 2026.
- Who runs Westfield Residential Home?
- Westfield Residential Home is run by Westfield Residential Home Ltd.
- What is Westfield Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 August 2026.
Contact
- Phone
- 01482 651760
- Address
- 16 Carr Lane, Willerby, Hull, HU10 6JW Map (opens Google Maps)
Compare nearby
- O Willersley House Outstanding, 0.3 miles away
- RI The Rowans Care Home Requires improvement, 0.5 miles away
- G Kirkella Mansions Residential Home Good, 0.5 miles away
- – St Mary's Lodge Not yet rated, 1.1 miles away
- – St Marys Care Centre Not yet rated, 1.1 miles away