Hazelwood Care Home
- Care home
- 50 beds
- Nursing care
- Dementia care
- Registered since 2011
- Longfield, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in July 2025.
16 months
since the latest rating was published.
332 of 445
rated care homes in Kent are rated Good, like this one.
Hazelwood Care Home: inspection record
Rated Good in July 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Bramblings Residential Home Requires improvement, 0.7 miles away
- G The Old Downs Care Centre Good, 0.9 miles away
- G Russell Court Nursing Home Good, 0.9 miles away
- G Fairby Grange Good, 0.9 miles away
- G Withens Nursing Home Good, 1.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 July 2025 (assessment visit 20 March 2025). Quoted under the Open Government Licence.
Date of assessment: 14 May 2025 to 23 May 2025. Hazelwood Care home is a care home with nursing for older people and people living with dementia. The assessment was triggered by some concerns we had received around people’s care and treatment. At the time of the inspection there were 44 people living at Hazelwood Care home. People were safeguarded from harm and abuse because the registered manager had effective processes in place. People’s health risk’s were mostly well managed, however we found that pressure relieving equipment, such as pressure reliving mattresses, were not always set to the correct setting for people’s weights. This was addressed and actioned by the registered manager to reduce the risk of occurrence. Other health risks such as diabetes were well managed.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
We found that people’s emergency evacuation plans were not always up to date, however this was rectified as soon as we informed the registered manager. Other building safety checks were completed and up to date.
People’s medicines were well managed, and people got their medicines on time. We observed effective infection control procedures by staff. Staff had been recruited safely and had completed training in order for them to support people safely. The registered manager ensured there was enough staff on each shift by using a dependency tool to assess people’s needs in relation to staffing numbers.
There was a positive culture amongst staff and staff told us they felt supported by the registered manager. The registered manager carried out audits for different areas of the service to highlight and address any concerns. However, the audits had not identified the risks around pressure relieving mattresses and the fire evacuation plans. The registered manager had an improvement plan in place and was continually working to improve the service and implement new ideas to support people and staff.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained the same. This meant people were safe and protected from avoidable harm.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained the same. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Allison Pettican
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 11 December 2021. Latest assessment published 1 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Smartmove Homes LimitedBrand: Care Concern Group
- Ownership type
- Organisation
- Companies House number
- 03718139 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Hazelwood Care Home provide nursing care?
- Yes. The Care Quality Commission lists Hazelwood Care Home as a care home with nursing.
- How many beds does Hazelwood Care Home have?
- The Care Quality Commission's register lists 50 beds at Hazelwood Care Home.
- When was Hazelwood Care Home last inspected?
- The Care Quality Commission's latest rating for Hazelwood Care Home was published on 1 July 2025.
- Who runs Hazelwood Care Home?
- Hazelwood Care Home is run by Smartmove Homes Limited.
- What is Hazelwood Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 July 2025.
Contact
- Phone
- 01474 573800
- Address
- Brickfield Farm, Main Road, Longfield, DA3 7PW Map (opens Google Maps)
Compare nearby
- RI Bramblings Residential Home Requires improvement, 0.7 miles away
- G The Old Downs Care Centre Good, 0.9 miles away
- G Russell Court Nursing Home Good, 0.9 miles away
- G Fairby Grange Good, 0.9 miles away
- G Withens Nursing Home Good, 1.3 miles away