Kavanagh Place

Date of inspection: 16 December to 23 December 2024. Kavanagh Place is a residential care home providing support to people living with dementia, mental health conditions, physical disabilities and Huntington’s disease. The service is also used by autistic people or people with a learning disability but is not registered as a specialist service. We have assessed the service against ‘right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence, and good access to local communities that most people take for granted. At the time of the inspection, 40 people were living at the home. We undertook this assessment following concerns we received about poor care. Our overall rating has remained good. The provider had a good learning culture, people could raise concerns. Leaders were visible, knowledgeable, and supportive. People were protected and kept safe. The facilities and equipment were clean and well-maintained, and any risks mitigated. We identified some shortfalls regarding medicines and areas of the environment. These were addressed immediately. Staff were recruited safely and there were enough staff on duty. Agency workers were regularly booked and knew people well. People were treated with kindness, compassion and as individuals. Staff respected and supported their preferences. People and where appropriate relatives were involved in the assessments of their needs. People were involved in their assessment of needs and staff ensured they consented to the care they received. When a person was unable to consent to their care, staff ensured decisions were made in their best interest. Staff provided information in a way people could understand. Staff worked well with other agencies to ensure people’s needs were met.